JeeHaa 0 Posted June 28, 2020 Share Posted June 28, 2020 (edited) 1) How can I remove an old/uninstalled device from the kids profile, there is no "Remove" option anywhere? 2) I also noticed that devices show up with their default Android name in the Locator/GPS section, even when they were renamed with a more friendly name ("Kid1 Phone")? Edited June 28, 2020 by JeeHaa Link to comment Share on other sites More sharing options...
JeeHaa 0 Posted July 2, 2020 Author Share Posted July 2, 2020 (edited) It seems that inactive devices get removed automatically after a few days. Would be nice to get a response here, and make that clear in the docs/faq somewhere? Edited July 2, 2020 by JeeHaa Link to comment Share on other sites More sharing options...
Administrators Marcos 5,394 Posted July 2, 2020 Administrators Share Posted July 2, 2020 I've found out that it's been already reported to the documentation team. Child's profile can be removed/deleted only if no child's device is assigned to the child's portal Child's device can be removed/deleted only if it has not be seen for at least than 3 days. Link to comment Share on other sites More sharing options...
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