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If you do not have the latest version of Eset Smart Security installed, refer to this thread: https://forum.eset.com/topic/23180-undocumented-serious-error-0x4002/

If you have the latest version of Eset Smart Security installed, refer to this Eset knowledge base article: https://support.eset.com/en/kb537-undocumented-serious-error-in-eset-windows-home-products

Edited by itman
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Please carry on as follows:
- enable advanced logging under Help and support -> Details for technical support
- manually run update
- disable advanced logging
- collect logs with ESET Log Collector and post the generated archive here.

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