Jump to content

How to restore deleted email attachment


Recommended Posts

I am using ESET Internet Security 13. ESET detected one email in my outlook as virus. Attachment (excel file) was cleaned and deleted. How to restore the excel file? The file is emailed from my customer and it is important to me. 

Link to comment
Share on other sites

  • Administrators

What was detected in the file? Unfortunately, attachments cleaned by email protection are not quarantined. On the other hand, I don't recall ever having a false positive on an email attachment except cases when somebody sent really highly suspicious files, such as obfuscated scripts in attachment.

If possible, ask the user to resend the file in a password protected archive.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...