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Unsupported Operation System error message


Zoltan Endresz
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Hello ESET Team,

For your information only  I would like to inform you about the following issue.

 

 

 

1.: 
 I tried to update the EES to the latest version 7.2.2055.0, but it is failed a several times.   (Task failed, try to install software manually)

unsupported-02.thumb.PNG.1f1b4db72b4fbbfc404d346e908c7e4a.PNG

 

 

2.:
The client is a Windows 7 / 32 bit industrial computer

unsupported-01.PNG.6c127024b5c924d5490c1e5b757dd022.PNG

 

3.:
I tried to start the installer msi manually, but got a really interesting error message: "ESET Endpoint Security wird auf Ihrer veralteten Version von Microsoft Windows nicht mehr unterstützt."

unsupported-03.thumb.PNG.d738780f7cd693a860c8df1e91731f71.PNG

 

 

4.:
Then I started the EES v7.1.2053.0 and it works, no error message
I

unsupported-04.PNG.060b32996e7c41ef8457c054e9f36be9.PNG

 

 

5.:

The most interesting thing that we have other Windows 7 / 32 bit computers in the ESET system with EES v.7.2.0255.0  as well.

 

Maybe there is something wrong in the backgorund, failed error message or something like this.

It is not neccesary to do anything from my point of view, just wanted to inform you.

I hope I helped.

 

 

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