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Zoltan Endresz

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Zoltan Endresz last won the day on January 11 2021

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  1. Hi DBNY, My soluton to find the duplicated coputers is a report template: Then the output looks like this: Based on it you can simply delete the older ones. It is not so user friendly but works.
  2. Could you please give a link for download the version 8.0.2039.3 ? It seems the 8.1.2037.9 version is available on the download page. We would like try to use that for uninstall because the message:
  3. The computer looks problemfree, as I see. If you think of the uninstall tool in safe mode that is not the way to go. The computers are in more than 20 countryes worldwide, and it is really problematic to reach them in safe mode remotelly. Unfortunately I have really bad experiences in this matter, the WiFi modems are not working in Safe Mode, lost the connection with the remote client, the user stucked in with an unuseable computer and so on...
  4. The uninstall process finished on 594 computers till now and failed on cca. 20 clients. All of them was initialy installed via SCCM then managed/updeted by the ESET Protect console. So there is no difference between the computers exept that the uninstall task failed on a few of them.
  5. The upgrade does not work, the error message is: SoftwareInstallation: Installation failed with: Fatal error during installation. Error code: 0x643 (0x643), , see software-install.log for more information located at: C:\ProgramData\ESET\RemoteAdministrator\A
  6. Dear Experts, Unfortunately I have to uninstall the ESET from our computers. In same cases I get the following error message: "SoftwareUninstallation: Uninstallation command exited with (0x645): This action is only valid for products that are currently installed. Error code: 0x645, see software-uninstall.log..." The affected computers are in several countries, so it is not possible to manage the issue directly at the computers. ESET PROTECT (Server), Version 8.0 (8.0.1238.0)ESET PROTECT (Web Console), Version 8.0 (8.0.175.0) Your help would be highly appreciated. Thank you for it in advance.
  7. Dear ESET Staff, Our clients using sometimes IPv6 communication for reach our enviroment. Looks like our SCCM server is not able to communicate with our clients on IPv6. If I turn off the ESET Firewall on a test client there is no problem, the SCCM <> client communication works fine. Could you please help me how to configure our Firewall Policyes for allow this kind of traffic? Thank you for your help in andvance!
  8. I really don't know, but the red "Computer restart required" error messages are dissapears, in other words usually I have only a few of them in same time. So, from my point of view it works.
  9. Hi ESET Staff, As I wrote before a several times, I had a lot of pain concerning the ESET updates: https://forum.eset.com/topic/22216-the-older-version-of-eset-endpoint-security-cannot-be-removed/ https://forum.eset.com/topic/23738-the-older-version-of-eset-endpoint-security-cannot-be-removed-2/ In these cases I had only one chance to fix the broken installations: Ask the remote colleague for log in to his computer, describe the issue, identify myself, and so on... > copy the ESET uninstaller into the affected computer > reboot it in Safe Mode > run the ESET remover script > reboot it again in Normal Mode > start an ESET install task It is no way if you have a few thousand computers in 20 countries worldwide, and a few dozen or hundred computers of them will be corrupted during each ESET version update. So, my colleague found a pretty simple and really useful solution. If you purge a few ESET registry entries manually or by a script, it will be possible install the ESET Endpoint Security on the client WITHOUT using the ESET Remover script in safe mode. So, simply run the following script as Admin then start again the EES installation: " REM Script to delete ESET Endpoint Security leftovers in registry for /f %%a in ('REG Query HKCR\Installer\Products\ /s /f "ESET Endpoint Security" /d /e ^|findstr /ri "HKEY_CLASSES_ROOT"') do set key=%%a ECHO %key% reg delete %key% PAUSE " So, I would like recommend to integrate a kind of similar "registry entry cleaner" option something like this into the ESET Protect admin surface, if it is possible for fix the broken ESET installation without the painful safe-mode script method. Based on my experiences it helps in the 98% of the cases.
  10. Hi Thomas, My solution is the following: 1.: - I created a dynamic group for collect the computers with error message "Restart required" : 2.: - Then I defined a CRON triggered task for send a pop-up window message into the affected computers: "Hello Collegue, please restart your computer as soon as possible because an ESET software update...bla..bla" or something like this You can configure the CRON for example launch the message hourly, every 10 minutes or as you want It works pretty fine
  11. Hello All, As a friendly reminder I would like ask again: do you have any update for me? Thank you for your reply in advance
  12. Hello All, As a friendly reminder I would like ask again: do you have any update for me? Thank you for your reply in advance
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