CT1 1 Posted December 20, 2019 Share Posted December 20, 2019 ESET set our company up with a trial, I received the email with the Key and created an account with the same email address that the key was sent to. I go into the Add License panel and add the License Key. It then says "Sent me@company.xyz an email for verification". I never get the email. If I click on the License tab on the left, I see the license and on the right it show my email address and Status shows "Waiting on verification". I assume this verification email (which, again, I'm not getting) has a link I need to click to complete the verification... Eventually the license that I entered and see in the License tab disappears. I've tried this 4 times now. I'm following the steps in the initial email exactly as described. I'm not getting the email to verify the license so how do I get this step done so I can actually review and test the product? !! Dat Truong 1 Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted January 6, 2020 ESET Staff Share Posted January 6, 2020 Have you contacted our customer care? If you send us your license id (xxx-xxx-xxx) or the mail used for account registration we can check it on our backend. Link to comment Share on other sites More sharing options...
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