mathisbilgi 0 Posted December 17, 2019 Share Posted December 17, 2019 (edited) Hi All, the ESMC 7.1 web console gives errors attached in chrome dev console. Could you please help ? Further information: My customer said that the web console suddenly started to give these errors. tested with different browsers. The Computers and Detections pages stuck at loading... Advanced settings and dashboard pages working properly. ESMC components reinstalled several times with new sql db. tested with different java versions (openjdk, oracle jdk..) operating system win 2012 r2 there is no unusual logs in era server logs. Edited December 17, 2019 by mathisbilgi typo Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted December 17, 2019 ESET Staff Share Posted December 17, 2019 Could you please instruct customer to configure Apache Tomcat to configure underlying Java to use en_US locale? It should look like this in Tomcat's configuration tool: where relevant parameters are -Duser.country=US and -Duser.language=en. This problem seems to affect only customers hosting ESMC Webconsole on Turkish Windowses. If this is the case, reconfiguration and Apache Tomcat service restart should be sufficient to resolve this issue. mathisbilgi 1 Link to comment Share on other sites More sharing options...
mathisbilgi 0 Posted December 24, 2019 Author Share Posted December 24, 2019 On 12/17/2019 at 8:56 PM, MartinK said: Could you please instruct customer to configure Apache Tomcat to configure underlying Java to use en_US locale? It should look like this in Tomcat's configuration tool: where relevant parameters are -Duser.country=US and -Duser.language=en. This problem seems to affect only customers hosting ESMC Webconsole on Turkish Windowses. If this is the case, reconfiguration and Apache Tomcat service restart should be sufficient to resolve this issue. Thank you Martin. worked like magic! Link to comment Share on other sites More sharing options...
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