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mathisbilgi

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  1. Hi All, I have deployed the 7.3 with following command. (there are some reasons why I have deployed with this command. Could this be the cause of the problem?) msiexec -i hxxp://localhttpserver/eea_nt64.msi PRODUCT_LANG=1055 PRODUCT_LANG_CODE=tr-tr SKIP_PENDING_REBOOT_CHECK=1 /qn REBOOT=ReallySuppress /l*xv msi.log Now, I have about 100 clients having missing MSI registry keys. Old version of EEA running properly but It does not appear in the list of installed programs. I have tried run Instfix with -fix MMR parameters but unfortunately gives following error. Before, I copied the appropriate eea_nt64.msi file to %systemroot%\installer directory. Fixing Missing MSI Registry ... Product lookup ... info: Found product: ESET Endpoint Antivirus 7.1.2045.5 fatal error: Failed to locate the Installer package in the MSI cache. InstFix.exe - ESET Installation Fixer 1.5.2.0 Copyright (c) ESET, spol. s r.o. 1992-2018. All rights reserved. Could you please help about this? Example MSI log attached. Password: clean Please note that msi.rar
  2. I know the endpoint policy options you have mentioned but what if you upgrade ESET from older version? some important modules do not work without rebooting. Broadcom AV has this feature. Please see screenshot below. https://help.symantec.com/cs/SAEP/SAEP/v128843728_v123284638/Restart-type-and-settings-for-client-installation-packagessepe_client_installation_settings_advanced_restart?locale=EN_US
  3. Description: System Restart Required Prompt Problem: Endpoint product update process could be challenging since eset product update requires restarting the computer. I have managing a network contains 10000 ESET Clients. After deploying the ESET product update, ESET requires a restart. I cannot force system restart because there is always users actively using their pcs. Some users shutdowns their pcs end of day, some users leaves running for days. Even if the user shutdown pc at end of day, the hybrid sleep or hibernation may be open. Finally, a lot of red ESET clients gives system restart required warning. Solution/Feature: A window like following windows update dialog. The administrator will set a postpone limit, for example up to 5 hours. ESET will prompt system restart window but allow users to postpone. Then It will automatically restart the system when it reaches the postpone limit. The first versions of Deslock I used had this feature.(maybe still have)
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