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Everything posted by mathisbilgi

  1. Hi Marcos, Is it possible to distribute Pcu update via Mirror?
  2. Thank for your reply @labynko. I have activated as you described. Any official fix yet ?
  3. +1 same isssue. Cannot activate 8.1 with ESET Protect task but endpoint activated locally with offline license. if you need remote connection to inspect problem. please pm me. this topic is posted in 4 july, today is 13 july. still no any official response. i am in amazement
  4. Hi All, There is a phishing URL coming with a spam email. the url is hxxps://ssde345sdfgyju.ru . I see that ESET Endpoint Security web filter detects the URL as malicious but the spam email that contains the URL classified as Clean by EMSX. Does EMSX not check URL in mail body against blacklist? Is that possible? I have checked common things. EMSX database updated. Livegrid and EDTD is accesible. I have confirmed the email scanned by EMSX.
  5. Hi All, Has the retro rule feature been removed from ETI ? If yes, how can I access old data matching the yara rule?
  6. I think Apache HTTP Proxy is a very clever solution that simplifies the structure in ESMC architecture. But since the first release of ERA 6, the most problematic component has been "Apache HTTP Proxy". It still is. Apache HTTP Proxy causes a lot of problem when you deploy ESET packages. ESMC Agent cannot download properly files via Apache Http Proxy and deployments failing. You should try again and again. It is cannot properly handle EDTD requests when the networks is is large. It is problematic when multiple agents make request for uncached file at the same time. So I would like to know if there is more stable way to use apache http proxy.
  7. Hi All, Could you please tell me which is best method for http caching proxy? Apache or squid on windows? apache or squid on linux? For 10k+ ESET Client.
  8. when you install with AIO installer. ESET agent installing first then antivirus installation starts. within this time frame, eset agent sending the "unprotected endpoint" information to ESMC. that's why this problem occuring. Dynamic group expression configured with "managed product mask".
  9. Hi All, How can I be sure that a email arriving in the exchange mailbox has been scanned by EMSX? If your answer is "X-ESET header", second question is "If this tag is missing in the header, does it mean it has not been scanned for sure?" Thank you.
  10. Hi All, I need a advice about ESMC Client Task trigger. Could you please help? Scenario: I have created a dynamic group to grouping ESET Clients which hasn't AV. Then assign a AV Installation task with "joined dynamic group" trigger. the problem starts here. Think that a technician installs ESET to an endpoint with AIO installer. First, the AIO installer installs the ESET Agent and the client comes to ESMC and joining mentioned dynamic group(ESET Clients which hasn't AV.). As expected, ESMC triggers the av installation task on client and while this is happening, AIO installer has already installed antivirus. So, av installation task triggered by ESMC install AV again to same client. What can you suggest to avoid this situation? Thank you.
  11. Hi All, I have deployed the 7.3 with following command. (there are some reasons why I have deployed with this command. Could this be the cause of the problem?) msiexec -i hxxp://localhttpserver/eea_nt64.msi PRODUCT_LANG=1055 PRODUCT_LANG_CODE=tr-tr SKIP_PENDING_REBOOT_CHECK=1 /qn REBOOT=ReallySuppress /l*xv msi.log Now, I have about 100 clients having missing MSI registry keys. Old version of EEA running properly but It does not appear in the list of installed programs. I have tried run Instfix with -fix MMR parameters but unfortunately gives following error. Before, I copied the appropriate eea_nt64.msi file to %systemroot%\installer directory. Fixing Missing MSI Registry ... Product lookup ... info: Found product: ESET Endpoint Antivirus 7.1.2045.5 fatal error: Failed to locate the Installer package in the MSI cache. InstFix.exe - ESET Installation Fixer Copyright (c) ESET, spol. s r.o. 1992-2018. All rights reserved. Could you please help about this? Example MSI log attached. Password: clean Please note that msi.rar
  12. I know the endpoint policy options you have mentioned but what if you upgrade ESET from older version? some important modules do not work without rebooting. Broadcom AV has this feature. Please see screenshot below. https://help.symantec.com/cs/SAEP/SAEP/v128843728_v123284638/Restart-type-and-settings-for-client-installation-packagessepe_client_installation_settings_advanced_restart?locale=EN_US
  13. Description: System Restart Required Prompt Problem: Endpoint product update process could be challenging since eset product update requires restarting the computer. I have managing a network contains 10000 ESET Clients. After deploying the ESET product update, ESET requires a restart. I cannot force system restart because there is always users actively using their pcs. Some users shutdowns their pcs end of day, some users leaves running for days. Even if the user shutdown pc at end of day, the hybrid sleep or hibernation may be open. Finally, a lot of red ESET clients gives system restart required warning. Solution/Feature: A window like following windows update dialog. The administrator will set a postpone limit, for example up to 5 hours. ESET will prompt system restart window but allow users to postpone. Then It will automatically restart the system when it reaches the postpone limit. The first versions of Deslock I used had this feature.(maybe still have)
  14. Hi all, My customer has 10,000 device(windows client and windows servers) managed by ESMC. Each device fetch updates from single Apache Http Proxy. However, Apache Http Proxy downloads 80 GB from eset update servers per day. Is there a recommendation for apache config? or anyting else? Thank you
  15. Hi All, the ESMC 7.1 web console gives errors attached in chrome dev console. Could you please help ? Further information: My customer said that the web console suddenly started to give these errors. tested with different browsers. The Computers and Detections pages stuck at loading... Advanced settings and dashboard pages working properly. ESMC components reinstalled several times with new sql db. tested with different java versions (openjdk, oracle jdk..) operating system win 2012 r2 there is no unusual logs in era server logs.
  16. Hi all, Is there a command line parameter to disable windows restart waiting check? It is becoming very big problem in large networks
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