Microchip_007 0 Posted December 17, 2019 Posted December 17, 2019 Dear everyone I get a little problem when I try install ESMC on ubuntu19.10 ; For example that's the error root@eracgv:~# ./server-linux-x86_64.sh --skip-license --db-driver=MySQL --db-hostname=127.0.0.1 --db-port=3306 --db-admin-username=root --db-admin-password=eraadmin --server-root-password=eraadmin --db-user-username=root --db-user-password=eraadmin --cert-hostname="*"ESET Security Management Center Server Installer (version: 7.1.503.0), Copyright © 1992-2019 ESET, spol. s r.o. - All rights reserved.Extracting archive, please wait...Archive extracted to /tmp/tmp.31isKlMScc.Checking OpenSSL ... done [OpenSSL 1.1.1c 28 May 2019]Reading previous installation settings ... failureChecking installed version... doneStatus of current installation is: NEWChecking database connection ... failureError: An error occurred while trying to connect to the database. Error code: (1698). Unable to continue. Can you help me to resolve this
ESET Staff MartinK 384 Posted December 17, 2019 ESET Staff Posted December 17, 2019 Could you please check or attach file /var/log/eset/RemoteAdministrator/EraServerInstaller.log? There is some problem with connection to DB and there are multiple possibilities, including wrong MySQL ODBC driver configuration, wrong connection parameters, wrong credentials or wrong database configuration (specific settings for MySQL are required). Mentioned logs should possibly provide more details of failure reason.
Microchip_007 0 Posted December 17, 2019 Author Posted December 17, 2019 Is that have a same process with install on Ubuntu 18.04?
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