NOD32 13.0.22.0

[opti1 2]

Today I noticed the orange dot on the ESET icon in Win7 system tray. I opened NOD32 and saw 'updates stopped by user'.

So I checked for updates and version 13.0.22.0 came down and installed, with reboot.

So far I'm running without issues on two Win7 Home Premium 64-bit PCs. 🙂

[hrgajek 1]

Interesting. Are sure with this numbering?

My ESET NOD 32 tells me to reboot for new Version 12.2.31.0 (Windows 10 Pro 1903 18362.418)

BTW; If I check the file versions with the offical numbering, there is a difference.

I thinks the guys at ESET Marketing are wide Forward with their numbering, as the technicians Count much slower.

I've made a private list of found Eset Versions (all downloaded at eset.com)

Official - Internally

11.0.144.0 - 10.2.143.0

11.0.149.0 - 10.2.151.0
11.0.154.0 - 10.2.158.0
11.0.159.0 - 10.2.164.0
11.0.159.5 - 10.2.168.0 (!)
11.0.159.9 - 10.2.168.0 (!)

11.1.42 - 10.3.376.0
11.1.54 - 10.3.403.0

11.2.49 - 10.5.136.0
11.2.63 - 10.5.166.0

12.0.27.0 - 10.6.205.0
12.0.31.0 - 10.6.209.0

12.1.31.0 - 10.7.75.0
12.1.34.0 - 10.7.79.0

12.2.23.0 - 10.9.66.0
12.2.29.0 - 10.9.72.0
12.2.30.0 - 10.9.73.0

12.2.31.0 - ??

 

 

 

Edited October 22, 2019 by hrgajek
Misstype

[peteyt 396]

New versions are released slowly and sometimes diffrent countries will get it at different times. Also some countries get different version numbera  believe e.g. due to language differences

[Marcos 5,290]

33 minutes ago, peteyt said:

New versions are released slowly and sometimes diffrent countries will get it at different times. Also some countries get different version numbera  believe e.g. due to language differences

That's correct. For instance, the uPCU to v12.2.31 was released only for 3 languages due to a problem with the upgrade message that would manifest during upgrade to v13.

[hrgajek 1]

Interesting Information. Thank You. When will the Rollout of Version 13.0 begin?

[Marcos 5,290]

It's going to be announced later today.

[Imdad Ahmad 0]

Hi,

since i have updated my ESET to 13.0.22.0 version, the first day i got the update and after that i am getting "SECURITY ALERT" in red because of "DETECTION ENGINE OUT OF DATE" and ESET LIVEGRID IS NOT ACCESSIBLE". And when i go to update option to check for the updates i am getting error of "modules update failed: update authorization failed. Please check if your licence is valid".

But my licence is valid till 2/12/2021 (auto renewal) and this is for 3 devices.

 

Please suggest what if the solution for this and how to make update for my modules.

 

Thanks

 

[Marcos 5,290]

11 minutes ago, Imdad Ahmad said:

since i have updated my ESET to 13.0.22.0 version, the first day i got the update and after that i am getting "SECURITY ALERT" in red because of "DETECTION ENGINE OUT OF DATE" and ESET LIVEGRID IS NOT ACCESSIBLE". And when i go to update option to check for the updates i am getting error of "modules update failed: update authorization failed. Please check if your licence is valid".

But my licence is valid till 2/12/2021 (auto renewal) and this is for 3 devices.

I was able to find only one license for ESET Mobile Security registered to your forum's email address. Please provide your public license ID if you also purchased a license for ESET Security (EAV/EIS or ESSP).

[Imdad Ahmad 0]

3 minutes ago, Marcos said:

I was able to find only one license for ESET Mobile Security registered to your forum's email address. Please provide your public license ID if you also purchased a license for ESET Security (EAV/EIS or ESSP).

Please check the attached pictures 

[Marcos 5,290]

Please copy and paste the data from Details for technical support. It also contains your public license ID.

[Imdad Ahmad 0]

3 minutes ago, Marcos said:

Please copy and paste the data from Details for technical support. It also contains your public license ID.

Dear Marcos,

 

find the below details.

 

License ID: 3AG-9AE-HAW
Username: EAV-0129293781
Computer name: LAPTOP-TOL1MDSV
Seat name: LAPTOP-TOL1MDSV
Product name: ESET NOD32 Antivirus
Product version: 13.0.22.0
Operating system: Windows 10 Home Single Language(64-bit)
Machine: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz, 4010 MB RAM
 

[Marcos 5,290]

Where did you purchase the license? Via ESET ME (https://www.eset.com/me/) that is the authorized distributor for your region?

[Imdad Ahmad 0]

18 hours ago, Marcos said:

Where did you purchase the license? Via ESET ME (https://www.eset.com/me/) that is the authorized distributor for your region?

i just updated to new version and the new version came with licence automatically, i didn't purchased.

[Marcos 5,290]

You must have purchased your license somewhere in the past. Where was it? Do you have any confirmation email sent after purchase? If not, you should contact the seller from whom you purchased your license.

[Imdad Ahmad 0]

21 minutes ago, Marcos said:

You must have purchased your license somewhere in the past. Where was it? Do you have any confirmation email sent after purchase? If not, you should contact the seller from whom you purchased your license.

well i don't have any information now regarding the previous versions as my account was hacked and when retrieved all emails gone.

so is it possible to solve this issue now?

[Marcos 5,290]

The public license ID doesn't exist. You'll need to contact the seller from whom you purchased the license and provide them a proof of purchase, e.g. a receipt if you purchased a retail version in a store.

[Imdad Ahmad 0]

 

3 minutes ago, Marcos said:

The public license ID doesn't exist. You'll need to contact the seller from whom you purchased the license and provide them a proof of purchase, e.g. a receipt if you purchased a retail version in a store.

so it means if i don't any proof, then i wont be able to get issue resolved?

anyways thanks for your support. i will try to get the new licence purchased.

[Marcos 5,290]

1 minute ago, Imdad Ahmad said:

 

so it means if i don't any proof, then i wont be able to get issue resolved?

anyways thanks for your support. i will try to get the new licence purchased.

Correct. If you are unable to contact the seller, it sounds weird. When purchasing a license, purchase from an authorized distributor or reseller so that you don't buy a leaked license that will be canceled.