EFS Questions

[Nightowl 202]

Hello ,

I switch the GUI to Terminal for the RDS Server , So no normal users would have the GUI , but for Administrators , there used to be a bug , a good bug but it stopped for now , that when I am in the Administrator user and I do open ESET as Administrator , it adds the GUI on the taskbar , now it doesn't , GUI Icon in taskbar is hidden if the software is set in Terminal mode

Is there an option to restore the icon in the Terminal Mode only for Administrator (after running the app as administrator to open the GUI while in terminal mode)?

Threat notifications where you put the name of the username , could it be multiple usernames to take the notification , should I separate the names with something?

 

Thanks.

Edited October 20, 2019 by Rami

[Marcos 5,070]

Haven't tested it myself but the help says:

Terminal - No notifications or alerts will be displayed. GUI can only be started by the Administrator. The user interface should be set to Terminal if graphical elements slow the performance of your computer or cause other problems. You may also want to turn off the GUI on a Terminal server. For more information about ESET File Security installed on Terminal server, see Disable GUI on Terminal Server topic.

That said, if gui cannot be started by administrators there must be some issue. It shouldn't be a global problem since this is something that should be covered by QA tests and other users would have already noticed and reported such bug. I'd recommend raising a support ticket with your local customer care.

 

[Nightowl 202]

7 minutes ago, Marcos said:

Haven't tested it myself but the help says:

Terminal - No notifications or alerts will be displayed. GUI can only be started by the Administrator. The user interface should be set to Terminal if graphical elements slow the performance of your computer or cause other problems. You may also want to turn off the GUI on a Terminal server. For more information about ESET File Security installed on Terminal server, see Disable GUI on Terminal Server topic.

That said, if gui cannot be started by administrators there must be some issue. It shouldn't be a global problem since this is something that should be covered by QA tests and other users would have already noticed and reported such bug. I'd recommend raising a support ticket with your local customer care.

 

It works I can open the GUI but before it used to open a GUI icon and never disappear when I close , so it used to stay when I open as Administrator , now when I close it closes ( it works fine ) I want it to stay just for me

the other question is it possible for multiple admins to receive the notification?

[Marcos 5,070]

24 minutes ago, Rami said:

It works I can open the GUI but before it used to open a GUI icon and never disappear when I close , so it used to stay when I open as Administrator , now when I close it closes ( it works fine ) I want it to stay just for me

This is not currently supported. The icon is either visible to all or nobody.

Quote

the other question is it possible for multiple admins to receive the notification?

I have no clue if it'd be technically possible to display notifications and alerts in the session of several users / administrators.

When you have any requirements, ideas, etc. I'd suggest reporting them via your local distributor who will subsequently pass them to ESET HQ for consideration.

[Nightowl 202]

16 hours ago, Marcos said:

This is not currently supported. The icon is either visible to all or nobody.

I have no clue if it'd be technically possible to display notifications and alerts in the session of several users / administrators.

When you have any requirements, ideas, etc. I'd suggest reporting them via your local distributor who will subsequently pass them to ESET HQ for consideration.

The icon used to get buggy and stay for me and hidden for everybody on Windows Server 2012 , now it doesn't sadly , I believe it got fixed , or what broke it is no more there

For the notification I will check with my local support , I thought there is something I don't know or missing.

 

Thank you.

Edited October 21, 2019 by Rami