raynet 0 Posted October 18, 2019 Share Posted October 18, 2019 Hello, I am not able to create policies for product ESET File Security for Linux (v7) with ESMC. The Linux product in version 7 is not selectable (please see attached image 1 and 2). My version of ESMC is 7.0 (7.0.577.0) [please see image 5]. This version should be able to manage ESET File Security for Linux (v7): https://help.eset.com/esmc_admin/70/en-US/supported_products.html (please see attached image 3) https://support.eset.com/kb3690/ (please see attached image 4) Can you tell me what I am doing wrong? Thank you. Best Regards Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 18, 2019 Administrators Share Posted October 18, 2019 I have newer modules but also have updates from the pre-release update channel enabled: I would check the ESMC server trace log for possible update errors. You can also enforce update of modules by restarting the ESMC server service. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted October 18, 2019 ESET Staff Share Posted October 18, 2019 As @Marcos pointed out, support for EFS7 for Linux has been added in "Configuration module" 1740.* so it is necessary to make ESMC to update it's modules. As ESMC 7.0 is used, update problems might be caused by bug preventing ESMC to use HTTP proxy to update. I would also recommend to check whether download from http://update.eset.com is enabled on firewall - list of IP addresses can be found in ESET KB332 Link to comment Share on other sites More sharing options...
raynet 0 Posted November 6, 2019 Author Share Posted November 6, 2019 After upgrading the ESMC modules it is now possible to manage ESET File Security for Linux (+v7). Thanks a lot! Link to comment Share on other sites More sharing options...
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