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EEE Server 3.0 Failed to connect to database


DevilDude

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I Reinstalled our EEE Server but the pre-installation settings did not prompt and that's what i get when i tried to run. I tried to reset using the Admin-Password-Reset but got an error Connection failed with error 2. The system cannot find the file specified. Please see attached dlpes log file. Thanks!

 

image.png.d836206b7b355cf2d8a5af0296588132.png

Admin-Password-Reset.log dlpes.log

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  • Former ESET Employees

Hello DevilDude,

 

I would recommend you restart the ESET Endpoint Encryption service in services.msc.

Once you have done that, please refresh your browser and see if that changes anything.

 

If this does not resolve your issue, please contact support,

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Thanks for your reply. i already performed that. I fixed it by copying back the httpd.cofg file. I'm trying to configure SSL but i can't seem to figured it out. I did on this kb https://support.deslock.com/index.php?/Default/Knowledgebase/Article/View/117 but nothing works for me.

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  • Former ESET Employees

Hello DevilDude,

As I have previously said, you will need to contact support.

They will be able to request some logs from you and advise further or potentially offer a remote session to assist you with this problem.

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