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unable stop virus

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AV is required to protect you from malware. It cannot 100% substitute installation of critical updates addressing vulnerabilities or prevent attacks. If you know about such AV that can prevent any attacks and substitute carrying out security measures and policies that should be taken care of by security administrators, feel free to tell.

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27 minutes ago, JigneshC said:

say slowly that it has defender, no need  AV

On that regard, review its performance against exploits and fileless malware on this AV lab test: https://www.mrg-effitas.com/wp-content/uploads/2019/08/MRG_Effitas_2019Q2_360.pdf where it missed 80% of the malware samples while at the same time scoring highest in false positives.

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Try Kasperspy for decrypting the files. About the Ransomware, you need to remove it from Registry or download MalwareBytes to delete it, but you will need to end the task if the ransomware has it's own decrypting program like Wannacry or CryptoLocker.

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36 minutes ago, Alex21 said:

Try Kasperspy for decrypting the files. About the Ransomware, you need to remove it from Registry or download MalwareBytes to delete it, but you will need to end the task if the ransomware has it's own decrypting program like Wannacry or CryptoLocker.

As I have already stated, nobody but the attackers can decode files encrypted by Filecoder.Phobos. However, there is a slim chance that the police will seize attackers' servers or the attackers themselves will disclose master decryption keys in the future so that decoders could be created for users, hence it's a good practice to keep important encrypted files even if decoding is not possible now. If the ransomware was running, it would have been detected by ESET, that's not the problem here at all.

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