justin111 0 Posted August 11, 2019 Share Posted August 11, 2019 Greetings, i am using ESET NOD32 version 12x which is the latest on windows 10 64 bit. Windows 10 version 1903 build 18956.1000. Today when i wanted to change some settings i clicked on advanced settings and got a blank page, could not get to advanced settings at all. I thereafter, uninstalled ESET and deleted all folders and registry and re-installed it fresh with my license key but again had the same problem. I then thought maybe windows is curropt and formatted the PC and re-installed windows and re-installed ESET and have the same issue again. I don't know what could have been the issue or what could it be, i downloaded the ESET installer from the official site. Many Thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted August 11, 2019 Administrators Share Posted August 11, 2019 Please contact your local customer care and provide them with logs collected with ESET Log Collector. Link to comment Share on other sites More sharing options...
justin111 0 Posted August 19, 2019 Author Share Posted August 19, 2019 Greetings, I did make a technical query to the technical support but sorry to say got no reply. I have anyways figured out what went wrong, its the latest build of windows 10 insider preview which was causing issues with Eset which i have now sorted by formatting the hard drive and re-installing windows without the insider preview for now. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted August 19, 2019 Administrators Share Posted August 19, 2019 If you'd been waiting for several work days without a response, please contact the seller from whom your purchased your license and whom you were supposed to contact for support. For contact information, please visit https://www.eset.com/in/about/contact/. Link to comment Share on other sites More sharing options...
Recommended Posts