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Server not listed in ERA

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I'm running ERA 5.3.39, and the server has disappeared from the list in ERA.

All clients can still download updates from the mirror, and firewall is disabled on both server and clients.


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I would recommend contacting customer care for assistance. ERA v5 is in the phase of limited support and its end of life is planned for December 2019.

Therefore we strongly encourage you to upgrade to ESMC as soon as possible.

For more information about the upgrade procedure, please refer to:



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