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Bluescreen after encryption start


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i have started full disc encryption on desktop computers with SSDs thru admin console. Then the users typed passwords (their own domain passwords) and then one computer failed, got a bluscreen and after this got restarted. Now there is a ESET based login page, user can log in but after typing password Windows says " there is no active partition, error...."

I can not access the files thru linux or other software. In administration console i have no FDE Image to download like in other users.

What can i do in this situation? I need data from this SSD drive. Help!

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  • 3 weeks later...
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With regard to Windows 10 1903 update, please refer to https://forum.eset.com/topic/19829-upgrade-to-windows-10-version-1903-may-cause-boot-error-on-windows-10-with-eset-endpoint-encryption/.

Please continue with the discussion on the 1903 issue in the topic above.

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