carmik 0 Posted May 10, 2019 Share Posted May 10, 2019 In the dashboard, when selecting connection status I can view a drill down of the last machine connection dates (ie one day, 3 days, 7 days, > 7 days). If I select the "> 7 days" report I see systems that have succesfully connected today, updated without issues etc. The only "issue" with these systems is that they are running era agent 6 (XP boxes) instead of esmc agent 7. Is this a bug? Link to comment Share on other sites More sharing options...
carmik 0 Posted May 10, 2019 Author Share Posted May 10, 2019 "Solved" possibly this one, the entries correspond to multiple hardware entries generated for the same pc. How can I reset hardware detection, to be asked again what to do with a system? Link to comment Share on other sites More sharing options...
ESET Staff Peter_J 3 Posted May 15, 2019 ESET Staff Share Posted May 15, 2019 Hello, you can run the Reset Cloned Agent client task: https://help.eset.com/esmc_admin/70/en-US/client_tasks_reset_agent.html Link to comment Share on other sites More sharing options...
carmik 0 Posted May 15, 2019 Author Share Posted May 15, 2019 Thanks, I'll try that. Link to comment Share on other sites More sharing options...
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