pronto 6 Posted April 1, 2019 Posted April 1, 2019 Servus Community, last week we installed two Apple Mac OSX test systems with Eset Endpoint Antivirus in Standard Policy and today we had the problem that internal websites as well as at least one external hosted web site were no longer reachable. There was no error message from Eset, only a timeout from the browser. After we turned off Web Protection, everything worked again, even after the Web Protection was turned on again. Is there any indication why the web sites were rejected? Do we really have to whitelist the wen sites according to the try and error principle or can we set the filter less strict? Any best practice settings for Mac OSX available? On Windows we doesn't have those problems... Thx & Bye Tom
Administrators Marcos 5,741 Posted April 1, 2019 Administrators Posted April 1, 2019 Please gather logs with ESET Log Collector for Mac as per https://support.eset.com/kb3404/, raise a support ticket for customer care and provide them with the archive generated by the tool.
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