Norm@Home 2 Posted February 22, 2019 Author Share Posted February 22, 2019 4 hours ago, Marcos said: Please carry on as follows: - delete the content of "C:\ProgramData\ESET\ESET Security\Diagnostics" - enable operating system advanced logging in the advanced setup -> tools -> diagnostics - reproduce the issue with high cpu utilization by ekrn - disable logging - compress "C:\ProgramData\ESET\ESET Security\Diagnostics\EsetPerf.etl" and supply it for perusal. When I go to advanced setup / tools / diagnostics there's doesn't appear to be an option for "operating system advanced logging"? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 25, 2019 Administrators Share Posted February 25, 2019 Ok, I've learned that it's not available on Windows 8.1. However, you should be able to generate such log through Windows Performance Recorder. First you'll need to install Windows ADK from https://docs.microsoft.com/en-us/windows-hardware/test/wpt/windows-performance-recorder. During installation, select only Performance toolkit. Then run WPR and select the following options: Click Start, reproduce the issue with performance and afterwards click Save to save it as an etl log. Compress the log, upload it to a safe location and provide me with a download link. Link to comment Share on other sites More sharing options...
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