Busselton RSL 0 Posted January 13, 2019 Share Posted January 13, 2019 I have a Licence Manager account, we want to manage our licence ourselves and not pay high fees each time a contractor (same one each time) does simple tasks for us. But as many devices have the licence activated under a different account I cannot do anything about them. The whole thing is a bit of a shemozzle at present and I want to get it all cleaned up so we can maintain it all. So how can I deactivate devices or occurrences that were activated by another user? Do I need a higher level access than security manager? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted January 14, 2019 ESET Staff Share Posted January 14, 2019 Hello, @Busselton RSL When you refer to "License Manager" do you mean "ESET License Administrator" ? Also, when you refer to "Security Manager", do you mean "Security Admin" Account? If the answer for both of my questions is yes, you can deactivate / reactivate each of the computers by "license key". Or you can migrate your license to "ESET Business Account", which is a successor to ELA, where you will have full control over the license. That moment, license will be removed from all previously associated ESET License Administrator accounts. Link to comment Share on other sites More sharing options...
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