I have a Licence Manager account, we want to manage our licence ourselves and not pay high fees each time a contractor (same one each time) does simple tasks for us. But as many devices have the licence activated under a different account I cannot do anything about them. The whole thing is a bit of a shemozzle at present and I want to get it all cleaned up so we can maintain it all. So how can I deactivate devices or occurrences that were activated by another user? Do I need a higher level access than security manager?