offline Repository

[Aim2018 0]

Hi,

In what scenario do we need an offline repository ? 

I am getting the following error "Failed to synchronize package repository" ,but the clients has internet access

Thanks

[Cp3p0 6]

Hi Aim2018,

In order to give you accurate trouble shooting help we might need a bit more information on what you're trying to achieve. 

Assuming you're trying to push a installation package from the ESMC/ERA console, I would first check whether you have defined any HTTP proxy settings on the ESMC/ERA Server. 
(ERA/ESMC Admin/More > Server Settings > Advanced Settings > HTTP Proxy)

Now ensure that the Proxy or ESMC/ERA are able to reach ESET's repository by white-listing the mentioned addresses:
 https://support.eset.com/Platform/Publishing/images/Authoring/Image Files/ESET/KB_ENG/Repository.txt