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offline Repository


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In what scenario do we need an offline repository ? 

I am getting the following error "Failed to synchronize package repository" ,but the clients has internet access


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Hi Aim2018,

In order to give you accurate trouble shooting help we might need a bit more information on what you're trying to achieve. 

Assuming you're trying to push a installation package from the ESMC/ERA console, I would first check whether you have defined any HTTP proxy settings on the ESMC/ERA Server. 
(ERA/ESMC Admin/More > Server Settings > Advanced Settings > HTTP Proxy)

Now ensure that the Proxy or ESMC/ERA are able to reach ESET's repository by white-listing the mentioned addresses:
 https://support.eset.com/Platform/Publishing/images/Authoring/Image Files/ESET/KB_ENG/Repository.txt


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