Jump to content

EEA "Device control is not fully functional"


Recommended Posts

Posted

Hi,

after switch to V7 we have some Clients with the error "Device control is not fully functional".

1.) what is the difference to "Device control is not functional"

2.) a reboot dont help

3.) uninstall + reinstall help but error appears again later

4.) in 1 case it helps to unplug thunderbold dockingstation, reboot without and error was gone but appears today again.

 

any idea?

  • Administrators
Posted

Please carry on as follows:
- in the advanced setup -> tools -> diagnostics, enable advanced device control logging
- reboot the machine
- reproduce the issue
- stop logging
- gather logs with ESET Log Collector.

Then contact your local customer care and provide them with the generated archive for perusal.

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...