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Posted

I have ESET Endpoint Security Deployed to about 10 workstations. They are properly licensed, and I have a policy I've deployed through RSAT that filters certain sites.

 

However, on all but one of the workstations, I get an error that says "Web control is not functional, because superior program modules do not work"

 

What does this mean?

 

I was getting this error on one machine, but after leaving it alone for a day it went away and randomly started working.

 

Also, what is the fastest to cause a policy refresh so I can unblock certain websites as the need arises?

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  • Administrators
Posted

Please check if you have application protocol filtering enabled under Web and email -> Protocol filtering.

Posted

This option is greyed out on the client.

 

I went ahead and set this on the server anyway, but the client is still greyed out and inactive.

 

How do you force the client to grab a new config from the server?

 

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  • Administrators
Posted

Do you have personal firewall integration set to "All features active" or at least "Only scan application protocols"?

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