opa-pro 2 Posted April 27, 2018 Posted April 27, 2018 Hello again! Please explain why the payment frame is blocked on the next resource? eis_logs.zip.zip.zip.zip
Administrators Marcos 5,730 Posted April 27, 2018 Administrators Posted April 27, 2018 I've checked your logs and there was not a single record about blocked access to a website. The website is not on our url blacklist either. I'd suggest contacting Customer care and clarifying what issue you are having.
openlex 0 Posted April 27, 2018 Posted April 27, 2018 It is not blocked by eset directly. ESET try to ask permission for opening payment dialog and send http request. Payment iframe is tried to be opened with https. Browser detect problem with protocols and blocked it.
Administrators Marcos 5,730 Posted April 27, 2018 Administrators Posted April 27, 2018 The request http://eset.com/BPPRedirector doesn't go to the Internet but is rather intercepted by BPP. I've tried to reproduce it to no avail. Please provide: - information about the OS - information about the browser, version and platform (32/64-bit)
openlex 0 Posted April 27, 2018 Posted April 27, 2018 window 7 (version does not realy matter) chrome 65.0.3325.181 eset node internet sequrity The problem appear not instantly. First time iframe is opened well. After several minutes ml.money.mail.ru is added in approval list & became blocked.
Administrators Marcos 5,730 Posted April 27, 2018 Administrators Posted April 27, 2018 Been trying to reproduce it on Windows 10 and Chrome 66.0.3359.139 (Official Build) (64-bit) to no avail. I also closed Chrome, re-opened the website and it was always opened in a secured browser without issues or errors.
openlex 0 Posted April 27, 2018 Posted April 27, 2018 (edited) As I understand, you registered on https://my.mail.ru/ and tried to pay? if so, can you provide me with email which was used for registration. Edited April 27, 2018 by openlex
Administrators Marcos 5,730 Posted April 27, 2018 Administrators Posted April 27, 2018 No, I didn't register there. I simply entered the address in the address bar several, chose to remember the action and the website was opened in a secured browser alright. I repeated it several times without issues. Perhaps it'd be good if you could shot a video to demonstrate the issue.
openlex 0 Posted May 4, 2018 Posted May 4, 2018 Similar problem: https://superuser.com/questions/1108534/how-is-eset-smart-security-able-to-intercept-my-https-traffic But I need solution not for me personaly, but for whole auditory of site.
Administrators Marcos 5,730 Posted May 4, 2018 Administrators Posted May 4, 2018 I'm sorry, I was unable to reproduce it since registration is required and switching the language to English doesn't seem to be possible. Please contact the Russian distributor. If you launch a secured browser via the desktop icon and open my.mail.ru in it, does it work then?
openlex 0 Posted May 4, 2018 Posted May 4, 2018 4 hours ago, Marcos said: I'm sorry, I was unable to reproduce it since registration is required and switching the language to English doesn't seem to be possible. Please contact the Russian distributor. If you launch a secured browser via the desktop icon and open my.mail.ru in it, does it work then? Yes, in this case it work well. But with ordinary browser it try to open eset window, but can't. (I open by from link from console). As i understand from stack overflow it is usual problem with payments & eset is. And I know how fixe it for my computer. But i need to find solution for every users
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