Sign in to follow this  
Ali Akbar

Update Error

Recommended Posts

Currently there is few servers in our client premise could not receive the Virus Signature Database Update. The error is following

ESET File Security v4.5 -  Update Information is not consistent
ESET File Security v6.5 -  Its updating, but the file name is index.html (So when update finish the update number still remained the old patches version)

Server OS :
1. Window Server 2008 R2
2. Window Server 2003

Action taken so far :
1. Uninstall ESET File Security (using both method normal uninstallation & using ESET Uninstaller Tool)
2. Reinstall ESET File Security  (Still receive the same error message after new installation)

Any idea how to outcome this update problem




Share this post

Link to post
Share on other sites

Most likely a proxy server is serving an html code with a notice instead of the actual content of update.ver. Check proxy settings and make sure that the machine is allowed to connect to ESET's servers.

Also I'd strongly recommend uninstalling EFSW 4.5 and installing EFSW 6.5. V4 is very old and is not intended for modern server systems either.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.