EURO-LOG 3 Posted March 5, 2018 Share Posted March 5, 2018 Recently we replaced our installation of ESET Mail Security for Exchange v4 with the current version 6. Since then we get a lot of error messages saying: " Beim Ausfuhren von Kernel auf dem Computer XXX ist folgendes Ereignis aufgetreten: Keine Verbindung zur Spamschutz-Cloud moglich, Spamschutz ist nicht vollstandig funktionsfahig" This message shows up 5 or 6 times a day - I wonder if this is normal? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,346 Posted March 5, 2018 Administrators Share Posted March 5, 2018 Please check if a firewall allows ESET Mail Security to connect to the Antispam servers listed at https://support.eset.com/kb332/#antispam. Link to comment Share on other sites More sharing options...
EURO-LOG 3 Posted March 15, 2018 Author Share Posted March 15, 2018 Thank you Marcos, I was not aware of this. Unfortunately after adding the exception to our firewall the error still occurs. Any idea why? Link to comment Share on other sites More sharing options...
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