sbischoff 0 Posted January 31, 2018 Share Posted January 31, 2018 My Son found a new trick to close ESET Parental Control by using phone manager an cleaning all Apps, App Cache and Memory. How can I avoid this and what can I do? Thanks in advance. Best, Steffen Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted February 1, 2018 ESET Moderators Share Posted February 1, 2018 Hello Steffen, I assume it is a device specific or better said manufacturer specific issue. May I ask who is the manufacturer of your child's device and what is the device model? Regards, P.R. Link to comment Share on other sites More sharing options...
sbischoff 0 Posted February 1, 2018 Author Share Posted February 1, 2018 Hi Peter, thank you for your response and sorry that I forgot to mention the manufacturer or device model in my initial post. My son uses HUAWEI HUAWEI VNS-L21. Best regards, Steffen Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,130 Posted February 1, 2018 ESET Moderators Share Posted February 1, 2018 Hello Steffen, not an issue, thank you for providing us with the additional details. Huawi devices are known to have such issues, it is tracked on our side so our developers will look into it and will try to come up with an solution, if possible. Regards, P.R. Link to comment Share on other sites More sharing options...
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