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Phone Manager => Clean closes Parental Control


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My Son found a new trick to close ESET Parental Control by using phone manager an cleaning all Apps, App Cache and Memory. 

How can I avoid this and what can I do? 

Thanks in advance. 

Best, 

Steffen

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  • ESET Moderators

Hello Steffen,

I assume it is a device specific or better said manufacturer specific issue.

May I ask who is the manufacturer of your child's device and what is the device model?

Regards, P.R.

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Hi Peter,

thank you for your response and sorry that I forgot to mention the manufacturer or device model in my initial post.

My son uses HUAWEI HUAWEI VNS-L21.

Best regards,
Steffen

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  • ESET Moderators

Hello Steffen,

not an issue, thank you for providing us with the additional details.

Huawi devices are known to have such issues, it is tracked on our side so our developers will look into it and will try to come up with an solution, if possible.

Regards, P.R.

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