camelia 6 Posted January 27, 2018 Share Posted January 27, 2018 Hello, How do I submit a suspicious .dmg files to ESET lab? Thanks Came Link to comment Share on other sites More sharing options...
TomFace 539 Posted January 27, 2018 Share Posted January 27, 2018 See https://support.eset.com/kb141/ Link to comment Share on other sites More sharing options...
camelia 6 Posted February 19, 2018 Author Share Posted February 19, 2018 (edited) On 1/27/2018 at 5:58 PM, TomFace said: See https://support.eset.com/kb141/ The file size of the first suspicious .dmg is 16.8 MB (17,616,139 bytes) The second is 2.55 MB (2,671,288 bytes) Do you think I can send them in two separate email? I am asking because the size of the files... Thanks Camelia Edited February 19, 2018 by camelia Link to comment Share on other sites More sharing options...
TomFace 539 Posted February 23, 2018 Share Posted February 23, 2018 I see no size restriction mentioned. Link to comment Share on other sites More sharing options...
Don Swanson 0 Posted February 28, 2018 Share Posted February 28, 2018 License key I have entered won't setup my security, I have printed the ESET Cyber Security information form and entered the License key correctly, why does it reject license ?? Link to comment Share on other sites More sharing options...
Don Swanson 0 Posted February 28, 2018 Share Posted February 28, 2018 No responce I must leave --- good bye Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted February 28, 2018 Administrators Share Posted February 28, 2018 25 minutes ago, Don Swanson said: No responce I must leave --- good bye You have joined this forum 46 minutes ago, posted your first post 37 minutes ago and 12 minutes after you complained about receiving no response. Honestly, considering 12 minutes to be a big delay in responding is not correct. You can drop me a message with your license key so that I can check it out, however, it is important to contact customer care in the first place. Link to comment Share on other sites More sharing options...
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