Tony O'Brien 0 Posted December 15, 2017 Share Posted December 15, 2017 I keep getting PUA warnings for files that don't, apparently, exist. I appreciate that this is a bit vague but would be grateful for pointers. Tony Link to comment Share on other sites More sharing options...
Administrators Marcos 5,253 Posted December 15, 2017 Administrators Share Posted December 15, 2017 It is impossible that ESET would warn on non-existing files. Please provide a screen shot of such an alert, ideally along with the appropriate complete record from the Detected threats logs. Link to comment Share on other sites More sharing options...
Tony O'Brien 0 Posted December 15, 2017 Author Share Posted December 15, 2017 I have only had ESET on for a couple of weeks but I keep getting images like this. Apparently they are coming up via Google chrome. There are only 8 or 9 but they keep surfacing every so often during the day. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,253 Posted December 15, 2017 Administrators Share Posted December 15, 2017 This happens if you have syncing of extensions enabled in Chrome. The file indeed existed when it was detected but since it's just a temporary file, it may no longer exist when you select the desired action. Link to comment Share on other sites More sharing options...
Tony O'Brien 0 Posted December 15, 2017 Author Share Posted December 15, 2017 Hi. Thanks for that. Assuming they may be safe, is there anything I can do to prevent seeing them? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,253 Posted December 15, 2017 Administrators Share Posted December 15, 2017 You can switch to strict cleaning so that you won't be asked about an action to take if a PUA is detected. Link to comment Share on other sites More sharing options...
Tony O'Brien 0 Posted December 15, 2017 Author Share Posted December 15, 2017 Thanks Marcos Are these PUAs 'bad'? Link to comment Share on other sites More sharing options...
TomFace 539 Posted December 15, 2017 Share Posted December 15, 2017 (edited) 12 minutes ago, Tony O'Brien said: Thanks Marcos Are these PUAs 'bad'? Tony, take a look at this KB article. And by the way welcome to the forum. https://support.eset.com/kb2629/ Edited December 15, 2017 by TomFace Link to comment Share on other sites More sharing options...
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