Haresh2015 3 Posted September 29, 2017 Share Posted September 29, 2017 I have installed ESET Endpoint Security v.6.5 in 200 systems and configure scheduled smart scanning by ERA Console, but issue face in one system "On-demand computer scan is very slow and take 3-4 hours for finish and other systems take time 1.5 hours. so please find uploaded ELC Logs and do needful as soon. hxxp://www.wikifortio.com/806260/ees_logs.zip Regards, Haresh Link to comment Share on other sites More sharing options...
Administrators Marcos 4,709 Posted September 29, 2017 Administrators Share Posted September 29, 2017 It's not possible to compare scan time between computers unless they have very same files on the disk and the settings are same as well. What could take long are large archives, such as iso files as each file in an archive needs to be unpacked and scanned. Try disabling scanning of archives to see how much faster the scan will be. Link to comment Share on other sites More sharing options...
Haresh2015 3 Posted September 29, 2017 Author Share Posted September 29, 2017 14 minutes ago, Marcos said: It's not possible to compare scan time between computers unless they have very same files on the disk and the settings are same as well. What could take long are large archives, such as iso files as each file in an archive needs to be unpacked and scanned. Try disabling scanning of archives to see how much faster the scan will be. Archives scanning already disabled, also check rnv30059.sclgscl.erp system take more time to scanning instead of other system , see attached scheduled scan report Computer+Schedule+Scan+Report.zip Link to comment Share on other sites More sharing options...
Haresh2015 3 Posted October 2, 2017 Author Share Posted October 2, 2017 any update for issue. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,709 Posted October 2, 2017 Administrators Share Posted October 2, 2017 On my computer it took 13 minutes to scan ~850,000 files. In your log, I see that ~1,553,000 files were scanned in ~5 hours. I'd start of by running a full disk scan locally and providing me with ELC logs from that machine, including on-demand scan details selected to be collected. Link to comment Share on other sites More sharing options...
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