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Deploy ERA


tetatom
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I have install ERA on a server , but all computers are unknown " status"

 

When i go on logs " C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs" , i see that :

Error: CReplicationModule [Thread 1488]: CReplicationManager: Replication (network) connection to 'host: "localhost" port: 2222' failed with: Connection closed by remote peer for session id 1

 

id 1 to 20603.

 

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  • ESET Staff

Hi, the problem is the "localhost" - most likely agents are trying to connect to your ERA Server under wrong IP. Unknown status is caused by inability of Agents to connect to the server.

How did you install Agents? What address did you use?

More information on Agent installation you can find here:
http://help.eset.com/era_install/65/en-US/index.html?component_installation_agent_windows.htm

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Hi

No , i have install the agents with FQDN, all computers ( from Active directory with OU) are visible when i go to Computers menu, but no status and no modules.

 

 

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