ztrhgf 0 Posted July 7, 2017 Share Posted July 7, 2017 We use Endpoint protection 5.0.2126 with central administration (http update server) and we have same problem with updating (every new) client. After installation on Windows 10 (1703) and setting update server to our internal server, update of virus database failed. When I use steps in section Clear Update cache (hxxp://support.eset.com/kb3504/?locale=en_US), updating start to work again. But I have to do this on every new client I installed. When set updating of client to official ESET servers, updating is running fine. So is there some clever solution (some setting on our update server maybe, that I am missing?) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,288 Posted July 7, 2017 Administrators Share Posted July 7, 2017 9 minutes ago, ztrhgf said: We use Endpoint protection 5.0.2126 with central administration (http update server) and we have same problem with updating (every new) client. Please make sure that you use the latest version of Endpoint v5 and ERA v5. Try deleting the content of the mirror folder. We'd strongly recommend upgrading to ERA v6 and Endpoint v6 for maximum protection. Only ESET Endpoint Security v6 was able to protect from EternalBlue exploit during the recent WannaCry outbreak. For updates, we recommend using an HTTP Proxy to cache update files instead of using a local mirror that downloads a lot of data with each update that is never needed by clients. Link to comment Share on other sites More sharing options...
ztrhgf 0 Posted July 10, 2017 Author Share Posted July 10, 2017 Thank you. New version is working correctly. Link to comment Share on other sites More sharing options...
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