Orascu Vlad 1 Posted May 24, 2017 Share Posted May 24, 2017 Hello eset Why am I receiving During execution of on the computer .........., the following event occurred: User rules file contains invalid data? How can I fix it? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 24, 2017 Administrators Share Posted May 24, 2017 Please provide me with logs collected with ESET Log Collector as per the instructions linked in my signature as well as with export of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ehdrv. Link to comment Share on other sites More sharing options...
Orascu Vlad 1 Posted May 24, 2017 Author Share Posted May 24, 2017 (edited) Hello Marcos I have attached the files Edited May 30, 2017 by Orascu Vlad In do not want all the world to see the logs Link to comment Share on other sites More sharing options...
Orascu Vlad 1 Posted May 25, 2017 Author Share Posted May 25, 2017 On 5/24/2017 at 9:06 AM, Marcos said: Please provide me with logs collected with ESET Log Collector as per the instructions linked in my signature as well as with export of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ehdrv. Hi Marcos Have you discovered why? Thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 25, 2017 Administrators Share Posted May 25, 2017 According to the developers, the error should not occur after a reboot. Does it? Also according to the configuration, you have HIPS disabled. Does enabling it and rebooting the computer make a difference? Could you provide fresh logs collected after enabling HIPS and restarting the computer? Link to comment Share on other sites More sharing options...
Orascu Vlad 1 Posted May 26, 2017 Author Share Posted May 26, 2017 I will try and let you know Link to comment Share on other sites More sharing options...
Orascu Vlad 1 Posted May 30, 2017 Author Share Posted May 30, 2017 On 5/25/2017 at 8:01 PM, Marcos said: According to the developers, the error should not occur after a reboot. Does it? Also according to the configuration, you have HIPS disabled. Does enabling it and rebooting the computer make a difference? Could you provide fresh logs collected after enabling HIPS and restarting the computer? Hi Marcos I have tried for one server, it appears to be working for it. When the opportunity arises I will restart more. Since there are production servers, it is difficult to do this Link to comment Share on other sites More sharing options...
Orascu Vlad 1 Posted June 1, 2017 Author Share Posted June 1, 2017 (edited) Hello The messages reappeared unfortunately. 2017-05-31 15:26:12 - During execution of on the computer ............, the following event occurred: User rules file contains invalid data. 2017-05-31 15:26:12 - During execution of on the computer ............, the following event occurred: User rules file contains invalid data. 2017-05-31 15:26:13 - During execution of on the computer ............, the following event occurred: User rules file contains invalid data. 2017-05-31 15:26:14 - During execution of on the computer ............, the following event occurred: User rules file contains invalid data. 2017-05-31 15:26:15 - During execution of on the computer ............, the following event occurred: User rules file contains invalid data. 2017-05-31 15:26:16 - During execution of on the computer ............, the following event occurred: User rules file contains invalid data. This is just for one but it is on more server Does this affect the anti virus functions? Does it still protect? Edited June 1, 2017 by Orascu Vlad Link to comment Share on other sites More sharing options...
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