quaymat321234 0 Posted May 23, 2017 Share Posted May 23, 2017 (edited) I have IE 11 and when I tried to do the online scanner I got the message the active X did not run. I tried adding the site to trusted sites and it still will not work. I have ad blocker but have disabled it for this site. How do I get it the scanner to run? ------------------------------------------------------------------------------------------------------------------------------------ Sig: My name is Qmat - I'm a Hack Expert dich vu giup viec gia dinh uy tin cong ty giup viec nha tphcm giúp việc gia đình hiệu quả Edited June 29, 2017 by quaymat321234 Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 944 Posted May 31, 2017 ESET Moderators Share Posted May 31, 2017 Hello, can you please try to run it from a different browser if possible? The actual version is available at https://www.eset.com/int/home/online-scanner/ Please post the URL from which you tried to run it originally. Regards, P.R. Link to comment Share on other sites More sharing options...
itman 1,538 Posted May 31, 2017 Share Posted May 31, 2017 On 5/22/2017 at 9:18 PM, quaymat321234 said: I have IE 11 and when I tried to do the online scanner I got the message the active X did not run. In IE11, click on "Safety" on the top right portion on the screen and see if "Active X Filtering" is check marked. If so, remove it and then try to use Eset's Online Scanner. Link to comment Share on other sites More sharing options...
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