dnarhyme 0 Posted May 15, 2017 Share Posted May 15, 2017 When i try to activate eset file security on one of my windows servers i get an error code ECP.20004. I have cleared update cache and also used the " netsh winsock reset " command but still to no avail. Please i need help asap. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 15, 2017 Administrators Share Posted May 15, 2017 Make sure that access to ESET activation servers is permitted on a firewall if you use one: http://support.eset.com/kb332. Link to comment Share on other sites More sharing options...
dnarhyme 0 Posted May 16, 2017 Author Share Posted May 16, 2017 17 hours ago, Marcos said: Make sure that access to ESET activation servers is permitted on a firewall if you use one: hxxp://support.eset.com/kb332. I can reach the activation servers with a ping command Pinging register.wip.eset.com [91.228.167.125] with 32 bytes of data: Reply from 91.228.167.125: bytes=32 time=627ms TTL=48 Reply from 91.228.167.125: bytes=32 time=193ms TTL=48 Reply from 91.228.167.125: bytes=32 time=192ms TTL=48 Reply from 91.228.167.125: bytes=32 time=201ms TTL=48 Hence i do not see why it still gives that error Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted May 16, 2017 Administrators Share Posted May 16, 2017 Are you able to open https://edf.eset.com/edf in a browser? Is a short xml file displayed? Link to comment Share on other sites More sharing options...
dnarhyme 0 Posted May 16, 2017 Author Share Posted May 16, 2017 1 hour ago, Marcos said: Are you able to open https://edf.eset.com/edf in a browser? Is a short xml file displayed? Yes i am able to see the xml content Link to comment Share on other sites More sharing options...
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