Dago2682 0 Posted October 16, 2013 Share Posted October 16, 2013 The scan slows down once it reaches 97% it looks like this any tips regarding this? I have let the scan run for quite a while now but it´s still stuck at 97% it looks like it´s still scanning but the % doesn´t change Thanks in advance for your replies. Link to comment Share on other sites More sharing options...
Arakasi 549 Posted October 16, 2013 Share Posted October 16, 2013 Its stuck on a rsa key. Thats weird. Can you confirm the target files being scanned below are not moving either? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,909 Posted October 16, 2013 Administrators Share Posted October 16, 2013 Navigate to Tools -> Protection statistics and check if the number of scanned files is rising. Link to comment Share on other sites More sharing options...
Dago2682 0 Posted October 16, 2013 Author Share Posted October 16, 2013 (edited) Yeah,those are not moving either. The number of files being scanned it´s rising,slowly but it is moving. It´s still stuck ast 97% should i stop the scan? Edited October 16, 2013 by Dago2682 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,909 Posted October 16, 2013 Administrators Share Posted October 16, 2013 Does the issue also occur if you scan only c:\programdata? Link to comment Share on other sites More sharing options...
Dago2682 0 Posted October 16, 2013 Author Share Posted October 16, 2013 (edited) Does the issue also occur if you scan only c:\programdata? Yes i got stuck at the exact same file Edited October 16, 2013 by Dago2682 Link to comment Share on other sites More sharing options...
Arakasi 549 Posted October 17, 2013 Share Posted October 17, 2013 Interesting. Too bad im not at home to try. Thanks for raising the issue. Marcus or another Moderator with Eset will assist with this for sure. Link to comment Share on other sites More sharing options...
Dago2682 0 Posted October 17, 2013 Author Share Posted October 17, 2013 So is this a bug? or should i be worried about my PC? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,909 Posted October 17, 2013 Administrators Share Posted October 17, 2013 Please enable logging of all scanned files so that you see the last one scanned. When you narrow it down to a particular file causing the scanner to hang, compress the file while using the password "infected" and send me the archive via a private message. Link to comment Share on other sites More sharing options...
TGW 15 Posted October 17, 2013 Share Posted October 17, 2013 (edited) I'm unable to reproduce the issue. I scanned ProgramData, the scan was fast (18 seconds) and finished successfully. ESS 7.0.302 on Windows 7 (32-bit) Edited October 17, 2013 by TGW Link to comment Share on other sites More sharing options...
Dago2682 0 Posted October 17, 2013 Author Share Posted October 17, 2013 (edited) Please enable logging of all scanned files so that you see the last one scanned. When you narrow it down to a particular file causing the scanner to hang, compress the file while using the password "infected" and send me the archive via a private message. How do i enable it? EDIT Nevermind i found it and i found the file but it does not let me compress it it says "access denied" Edited October 17, 2013 by Dago2682 Link to comment Share on other sites More sharing options...
Administrators Marcos 4,909 Posted October 17, 2013 Administrators Share Posted October 17, 2013 If you run a custom scan, click Setup in the window with target selection and enable "Log all objects" in the "Other" section. Link to comment Share on other sites More sharing options...
Dago2682 0 Posted October 17, 2013 Author Share Posted October 17, 2013 If you run a custom scan, click Setup in the window with target selection and enable "Log all objects" in the "Other" section. Yea,i found it and located the file but it gives me an access denied when i try to compress it,despite the fact i am running the system as administrator. Link to comment Share on other sites More sharing options...
Arakasi 549 Posted October 18, 2013 Share Posted October 18, 2013 Take ownership of it and add the correct permissions for access to the Administrator account. Link to comment Share on other sites More sharing options...
Dago2682 0 Posted October 18, 2013 Author Share Posted October 18, 2013 Take ownership of it and add the correct permissions for access to the Administrator account. I tried that and it does say the user i assigned it´s the owner of the file but still doesnt let me to do anything with it Also,out of curiosity i decided to check how many files the crypto folder has and system says there are 483,762 i dont know if that´s normal or not,also folder size on disc is 1.84 GB Link to comment Share on other sites More sharing options...
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