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Where is the spam Emails

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I cannot receive a few Emails and I found they are marked as spam and with action "retained". Would you please advise where I can find those Emails?


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  • ESET Moderators

Hello Leonmel,




Action – action performed on the message. Possible actions:


Retained No action has been performed on the message. So you can found the message in recipient's mailbox.

Quarantined Message was moved into quarantine.

Cleaned and quarantined The virus had been removed from the message and the message was quarantined.

Rejected Message was denied and the SMTP reject answer sent to the sender.

Deleted Message was deleted using silent drop.


You can found more info in EMSX manual.hxxp://download.eset.com/manuals/eset_emsx_45_userguide_enu.pdf

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