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why im inblacklist yet


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Hello dears

my name is Masen

 

In this Time there is not any trojan/spamer/malware in my website. but my website is  in NOD32  blacklist yet

 

two days ago i was sent an email to samples@eset.com with ScreenShot but yet my website is in blacklist

 

please Guide me

 

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  • 2 weeks later...
  • ESET Moderators

Hello,
If you believe the website is being blocked mistakenly, you can follow the steps at hxxp://support.eset.com/kb141/

There are no other steps to be taken and if you have already done that, you do not need to submit it again. The decision to block or unblock is solely on our malware research team.
Regards,
T.

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