hrgajek 1 Posted November 8, 2016 Share Posted November 8, 2016 Hello, I upgraded from 9.0.402.1 o 10.0.359.1 and all went fine. Now I discovered 10.0.369.1 (three six nine) downloaded and upgraded it, Computer is absolutely slow now. Everything works but absolutely slow. I deinstalled Nod32 with the ESET Uninstaller Tool (8.0.4.0) in Safe mode, reinstalled 10.0.369.1 directly via smartinstaller from your site ... absolutely slow. Next step I will reinstall 10.0.359.1 again (three five nine) and keep you informed. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,712 Posted November 8, 2016 Administrators Share Posted November 8, 2016 Does temporarily disabling real-time protection make a difference? Please collect logs with ESET Log Collector as per the instructions at hxxp://support.eset.com/kb3466/ and send me the output archive via a pm. If too large to send via pm, upload it to a safe location (your ftp server, Dropbox, etc.) and pm me the download link. Link to comment Share on other sites More sharing options...
hrgajek 1 Posted November 8, 2016 Author Share Posted November 8, 2016 (edited) Hi Marcos, thanks for the fast reply. I've sent you 2 Logfiles, one with 10.0.359 the other with 10.0.369 and looking forward to your research. Update: Link for you repaired. Edited November 8, 2016 by hrgajek Link to comment Share on other sites More sharing options...
Solution hrgajek 1 Posted November 9, 2016 Author Solution Share Posted November 9, 2016 Hello, Problem solved. Marcos reviewed the Logs and found that Malwarebytes (free version) was running, which could have an impact. I deinstalled ESET with the Uninstaller Tool (Reboot in Safe mode) with a administrator privilegue account. After reboot I installed 10.0.359 on this account. After one more reboot i upgrade to 10.0.369 Now is all ok again. Thanks to Marcos and his team. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,712 Posted November 9, 2016 Administrators Share Posted November 9, 2016 Thank your for letting us know. I just wonder if MBAM (free version without real-time protection) works alright with 10.0.369 so if you have time, you can try. In the event of issues, you would unistall it. Link to comment Share on other sites More sharing options...
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