eornate
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Everything posted by eornate
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Hi , I migrate my clients from old server (base on windows) to new server (base on OVA )via this link : [KB7710] Migrate managed computers from an existing ESET PROTECT Server to a new ESET PROTECT Server (Windows) However,in this step, it required the certificate password -> i have not create the password for Agent certificate ( Eset protect server using OVA appliance). I tried to use the password console on new server (OVA) but it was incorrect password and i can't migrate my clients. Could any please help me on this step ?
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Database update policy for online/offline use
eornate replied to MHRSFI's topic in ESET PROTECT On-prem (Remote Management)
As i know, by default, clients will update database via proxy of the Eset protect server, which called Eset Bridge via port 3128. If it was disabled, you can create the new policy to use. If clients can not communicate with Eset protect server, it will update direct with internet ( out side of network). Hope it will help. -
Thanks your quickly response. Yes, i will.
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Hi , Today i have the issue with start encryption with error below : i've checked on this link : Troubleshooting | ESET Full Disk Encryption | ESET Online Help but has no the solution. Could you please help me to check this ?
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License for Eset file server security
eornate replied to eornate's topic in ESET Licensing for Business
Hi @Marcos, The customer removed version 10 and installed version 11.I'll note this case for in the future. Thanks your support. -
License for Eset file server security
eornate replied to eornate's topic in ESET Licensing for Business
Thanks your suggested. This's log on the server efsw_logs.zip -
License for Eset file server security
eornate replied to eornate's topic in ESET Licensing for Business
Hi @Marcos , Thanks your reply. However, the customer installed the version 10 ( as i know it has no firewall) so what the reason with "Firewall is non functional" ? -
Hi everyone, As far as i know, with the product "ESET Server Security for Microsoft Windows Server" will have no feature "FIREWALL" on version 10, and with the version 11 , this feature have to active with the license "The Firewall is available only if you have an active ESET PROTECT Entry Tier subscription and above" My customer just bought the license standalone ( 1 license for file server, it called Eset small business security) and install with the version 10.0.12015.2, however it alerted the "Firewall is non functional. " I don't know this license will match to what the Tier in Eset protect Essential/Entry or above. Could any one please explain for this one ? Thanks in advanced.
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Full Disk Encryption - Recovery Password has reached its usage limit
eornate replied to NobelDwarf's topic in Encryption
Thanks your reply, i will inform customer. -
Full Disk Encryption - Recovery Password has reached its usage limit
eornate replied to NobelDwarf's topic in Encryption
Thanks your response. I also suggested that but they said they have no policy, just use default when deploy EFD and they conform they just used only 1 time. -
Full Disk Encryption - Recovery Password has reached its usage limit
eornate replied to NobelDwarf's topic in Encryption
Hi @Kstainton , How can we know the root cause on this ? My customer has the same issue but he said he just use the Recover password one time . Now he have to decrpyt and want to know the root cause ? Thanks, -
Yes, i forgot about the linking to other. Thanks.
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It worked , Thank you.
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Hi everyone, I have the issue with URL list management. I have the rule block all : rule block with * And rule allow with : However, when i access the url, which was allowed , the content in this site was not load pictures : Anybody can help me ?
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HI, You can reference this link : User interface elements Hope it will help.
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Hi everyone, On my cloud, the feature "Network isolation" is not available I have to into the ESET INSPECT to use this feature. On the on-prem, i can use this one How to i can use this one on cloud ?
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Hi @Marcos, Thank your reply. Yes, I know.I mean that which the file > 64MB -> how to ESET would protect endpoint with this file (unkown before) ?
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Hi every one, I have a question about Eset live guard. What is the maximum size of a file which can be sent? ESET Security products can submit files up to 64 MB in size. You can define a maximum size to send in your policy for ESET LiveGuard Advanced. So if with the file greater than 64MB, how to ESET analysis this file before use ? Thanks in advanced.
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Hi everyone, Today, after migrate Eset from OVA centos 7 to new OVA rocky 9, i experienced the issue : the client was appear duplicate on the portal, i just have only one this client and have no clone machine. Have you been ever experiencing with this ? And i have a question with task "Reset Cloned Agent ", i was not use the task before and i don't know when use this task although i read the guide.Anybody can explain to me for the scenario ? Thanks in advanced.
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Can not install efs on rocky server
eornate replied to eornate's topic in ESET Products for Linux Servers
Thanks your reply. It worked.