Damjan

Hello. On your website for the collection of updated modules it still says (UTC/GMT +01:00) instead of (UTC/GMT +02:00) as of 3/31/2024. From 31.3.2024, the clock moved to summer time (UTC/GMT +02:00)

I hope that "ad-blocker" will be added in future versions of ESET. That would be good for the rebels.

Where is topic for EIS and ESSP?

Hello I would like to make a suggestion that you also consider the leap year when renewing licenses. It looks like you have the renewal set to update for a year of 365 days, although in a leap year it is 366 days and then the license is reduced by one day. I hope you fix this at the system level with license renewals.

Could ESET offer like Norton to buy a separate ESET VPN? So I would have Esest smart security premium + VPN (which ESET would offer in its package in the future). That's how Norton has it sorted.

Does ESET detect jawr ransomware virus? Does it protect users from this ransomware (to lock all files with jawr extension)? Jawr Ransomware - Decryption, removal, and lost files recovery (pcrisk.com) Remove JAWR Ransomware [Virus Removal Guide] (malwaretips.com)

Hello. Thank you very much for your answer. I understand that you are technicians here. However, since you yourself are an employee of the ESET company (you are part of the ESET collective), I believe that if you forwarded the message of your subscribers or two users to the right department, there might be a change. Because I don't see that you're crazy to buy something you don't need. (as I already mentioned above, the policy of the company Intel, AMD, Nvidia, etc. would be such that you have to buy several pieces of hardware and they would not offer you to buy only one product - this can be for companies, but not for home users). I hope you will be able to make a proposal to your marketing department to consider purchasing a license of ESET Security Ultimate even for just one device. However, I am otherwise very happy with ESET and would very much like to upgrade to ESET Security Ultimate (I currently have an ESET Smart Security Premium license for one device).

Hello. I would like to ask you why ESET does not allow the purchase of ESET Security Ultimate license for one device? I myself believe that many home users would upgrade their subscription to ESET Security Ultimate if it was only enabled for one device. I believe that ESET would also gain from this because more subscribers would choose ESET Security Ultimate. I was very happy when you announced VPN in future products, but you forced your subscribers to buy a license for 5 devices (even though we don't need it). I know that you have already explained that the VPN provider is an external partner (and now I don't know if the external partner requires a minimum license for 5 devices) or is such a license policy from ESET. I hope you will give some thought to the possibility of purchasing a license of ESET Security Ultimate for 1 device. Otherwise, I'm very happy with ESET, but I think they should also enable it for only one device (it's like going to buy a new computer and asking for example Intel, but you have to buy the mandatory 5 CPUs, even though you only need one CPU). Have a nice day.

Does ESET detected the virus Rhysida? In Slovenia, one energy company was a victim of the Rhysida virus. And I was wondering if ESET detects and disables it (so that we ESET users are safe from it)?

Hello. I myself have been a very long-term user of ESET (since version 2.7 from 2005). I was really looking forward to the VPN feature (for which I also added a suggestion for the next versions of ESET on your forum. We now have a VPN in ESET SECURITY ULTIMATE. It is a pity that you did not include the mentioned version in ESET SMART SECURITY PREMIUM. What makes me the most angry or sad is that if you want to have a VPN, you have to pay for ESET SECURITY ULTIMATE, which costs €120 in Slovenia, and you must buy a license for 5 devices. I am very disappointed that you have to buy a license for 5 devices, even though I only use one device at home and therefore have a single device license for ESET SMART SECURITY PREMIUM. When the license expires, I will seriously consider whether I will still be your user or I will switch to another provider, e.g. Avast ultimate, which costs only €70 and also allows a file shredder in addition to VPN (which I really wanted) and a license for 1 device. Now with the new ESET SECURITY ULTIMATE, you are similar to the way the music industry used to work, forcing you to buy a whole CD even though you only liked one track on the CD. I don't understand why you don't allow us long-time ESET subscribers to be able to buy ESET SECURITY ULTIMATE for just one device and of course at a much lower price than it is now (Avast for sub-level functionality than ESET SECURITY ULTIMATE is €50 cheaper). I am very disappointed, because I was really looking forward to the VPN function and expected that we could also get it for ESET SMART SECURITY PREMIUM subscribers. What is also strange to me is that it is for home users (and not for companies) and you must buy a license for 5 devices. You could also take a look at your loyal subscribers and offer them some promotion for a cheaper upgrade. I hope you will understand my criticism, because I believe that the feedback message from your subscribers is the best indicator of user satisfaction. Greetings.

What's the difference between ESET HOME SECURITY PREMIUM and ESET SMART SECURITY PREMIUM? And I also agree with the question, why can't you buy an ESET HOME SECURITY ULTUMATE license for only 1 device? In my country the minimum number of devices is 5.

Version 17.0.15.0 New: Browser Privacy & Security extension New: Logotypes, splash screens Updated: Banking and payment protection renamed to Safe Banking & Browsing Updated: Support for subscription Other improvements and bugfixes

I noticed that ESET v17 is coming out soon. I also noticed that you will add a new product, one ecer ESET Security Ultimate, which will also have a VPN (this is commendable). However, I feel that another very important feature is missing, namely "File shredder". It's a shame you didn't include this in your future products, it would greatly improve your program. As noted by other experts in the field of protection, one of the shortcomings of your program is the missing VPN (which will now be added) and File shredder. I hope that you will be able to add File Shredder to your program soon (maybe even in version 18, if it is not already in v17 - which is a shame).

ESET v17 is available 14.11.2023

New test: Malware Protection Test September 2023 - AV-Comparatives

The web site Opozorilo! – ESET Smart Security Premium (n1info.si) detecter virus. Is this false or correctly? Until now, the website was working normally (without detection), but as of today, it is detected as containing a Trojan horse. The website is a sports website.

Relise: 16.2.15.0 New: Redesigned advanced setup Web and email section (new Protections section created) New: Redesigned firewall New: Onboarding wizard Bugfixing and other improvements - Updated: License expiration wording - New: Uninstall survey

Why does ESET have such a poor perception (compared to the competition): Real-World Protection Test July-August 2023 - Factsheet - AV-Comparatives It is commendable that it has zero false positives. It just has a high throughput of malware (1.2%). ESET Internet Security was used. Would the result be better when using ESET Smart Security Premium (which uses ESET LiveGuard).

Hello @Peter Randziak I look forward to. I myself have been an ESET user for a long time and I am very satisfied. Keep up the good work.

I myself have been using ESET for a very long time. I currently have a license for ESET Smart Security Premium. But I am missing two very important functions in the package - file shredder and VPN. I hope you add these features (file shredder and VPN) in a newer version. Because from what I can see, competing antivirus companies have these features included in their packages (especially premium packages). Please consider the wishes of the users.

Why ESET don't detected BonziBuddy Virus!

I just got the popup eset push notification service cannot be reached.

Why ESET is not so good in the first test : Test antivirus software for Windows 10 - February 2023 | AV-TEST (Didn't get top certificate) In the second test, however, ESET fared better (but still not the best).: Malware Protection Test March 2023 - AV-Comparatives or Real-World Protection Test Feb-Mar 2023 - Factsheet (av-comparatives.org) I've always thought that ESET is among the top 3 antivirus programs in the world (I'm otherwise very happy with ESET - I've had it for over 15 years).

Hi. I would like to ask why in Slovenia it is not possible to buy a license that lasts for 3 years (that is, a 3-year license). In Slovenia, it is possible to buy a maximum 2-year ESET license. In other countries (Czech Republic, Slovakia, Germany, etc.) they have the option of purchasing or extending 3-year licenses.

When ESET 16.1.13 will be relased. In web is still 16.0.26.