macros

thank you for info MartinK.

is old database still exist. i think we can import cert from database. i see tbl_certificate but dont know how to export it.

There is similar task (Delete not connecting computers) also in ERA 6. Are you using any kind of computers synchronization (AD, LDAP)? hello, thank you for the link Delete not connecting computers. yes, they use AD in network.

hello, want to ask 2 question: 1. how to create task to delete duplicated computer that was reinstall with new endpoint. in era 5 it easly to set, delete computer not connected for last.. 2. In lost and found there is two status of 1 computer. Is it normal? first, agent and endpoint installed. second one, unmanage. thank you,

we dont use proxy server. proxy server under Tools -> Proxy server is disable by default setting. http proxy under update menu, change to: Do not use proxy server. but still cannot activate. thank you,

hello, we try to activate smart security but failed. it said Activation failed we could not reach the activation server internet connection is OK. how to solved this.

maybe, this thread can give you work around. https://forum.eset.com/topic/8689-lisence-on-client-wont-update/#entry46005

Appears to be a CryptoWall variant. Details here: hxxp://www.bleepingcomputer.com/news/security/help-recover-files-txt-ransomware-installed-by-targeted-terminal-services-attacks/ Also could not find a specific signature by anyone for it which leads me to believe it is covered under existing CryptoWall signatures. i think this is not varian, cryptowall use .cr or .ro extention. lowlevel04 use oorr.file-name.original-extention

Hello, I have a question from client. Is Eset can detect and protect they pc from LowLevel04 ransomware. I search virusradar.com but found nothing about this ransomware. What the name of this ransomeware in Eset database? Thank you,

this is a bug. https://forum.eset.com/topic/8946-cant-download-package-era64/

same case about computer name.

access to repository is ok, select right installers. but still, cant download installer.

hello, i try to create all in one insataller. but more than hour there's no download progess. is there any chance to create from offline installer files? thank you.

released on January 21, 2016 we wait for era 6.4, as MichalJ said above it will be release on July 12 or today.

i will suggest them to upgrade when era version 6.4 release along with era. when user upload offline lisence, it says: Failed to add lisence by security admin credential: The provided security admin credential are invalid.

sorry for my mistake with wrong screenshoot. edited with right screenshoot now. for step number 3, they need to do this via ERA task?

hello, 1. yes, they said mostly computer client activate from offline lisence, because more eficient then activate via era that fail frequently. for this case, they should reactivate with new offline lisence? here screenshoot. thank you,

hello, our user already renew they lisence, and from console expired to aug 2017. but from client, it says lisence will end 12 day. should we reactivate all client every time we renew the lisence?

well, it's just good move. simplycity deployment (combining ERA Agent, Endpoint Antivirus / Security, initial configuration for both, license) version 5 now in version 6. thank you.

thank you for help. now we can login to era server.

hello, yes, Mysql ODBC driver version 5.03.06. then, i just need to do uninstall mysql-connector-odbc from control panel, then install version 5.3.4? thank you

hello, user said other vendor has touch the server and dont know what they do with the server, since then era cannot be access. 2 days ago, we clean reinstall era server with mysql 5.6. everything looks ok until today, they said era cannot be access. login page say: connection time-out. ERAS service: running Tomcat service: running Mysql service: running Windows firewall: off restart whole system, nothing change. problem persist. here last error.log Last error log Go to last error Scope Time Text Kernel 2016-Jun-08 06:17:53 Starting module CSNMPTrapSenderModule CSNMPTrapSenderModule 2016-Jun-08 06:17:53 Starting module CSNMPTrapSenderModule 2016-Jun-08 06:17:53 Started module Kernel 2016-Jun-08 06:17:53 Started module CSNMPTrapSenderModule (used 0 KB) Kernel 2016-Jun-08 06:17:53 Starting module CSyslogSenderModule Kernel 2016-Jun-08 06:17:53 Started module CSyslogSenderModule (used 0 KB) Kernel 2016-Jun-08 06:17:53 Starting module CReportPrinterModule Kernel 2016-Jun-08 06:17:53 Started module CReportPrinterModule (used 120 KB) Kernel 2016-Jun-08 06:17:53 Starting module LicenseModule Kernel 2016-Jun-08 06:17:53 Started module LicenseModule (used 24 KB) Kernel 2016-Jun-08 06:17:53 Starting module CMonitorModule SchedulerModule 2016-Jun-08 06:17:53 Received message: RegisterTimeEvent CEmailSenderModule 2016-Jun-08 06:17:53 Starting worker thread 1780 Kernel 2016-Jun-08 06:17:53 Started module CMonitorModule (used 488 KB) Kernel 2016-Jun-08 06:17:53 Starting module CRepositoryModule SchedulerModule 2016-Jun-08 06:17:53 Received message: RegisterTimeEvent CRepositoryModule 2016-Jun-08 06:17:53 Processing repository synchronization request Kernel 2016-Jun-08 06:17:53 Started module CRepositoryModule (used 28 KB) Kernel 2016-Jun-08 06:17:53 Starting module CLogExportModule Kernel 2016-Jun-08 06:17:53 Started module CLogExportModule (used 12 KB) Kernel 2016-Jun-08 06:17:53 Starting module CPoliciesModule Kernel 2016-Jun-08 06:17:53 Started module CPoliciesModule (used 0 KB) Kernel 2016-Jun-08 06:17:53 Starting module CUsersModule Kernel 2016-Jun-08 06:17:53 Started module CUsersModule (used 0 KB) Kernel 2016-Jun-08 06:17:53 Starting module ConsoleApiModule CRepositoryModule 2016-Jun-08 06:17:53 Synchronizing with remote repository CRepositoryModule 2016-Jun-08 06:17:53 Synchronizing repository with url 'hxxp://repository.eset.com/v1/' SchedulerModule 2016-Jun-08 06:17:53 Received message: RegisterTimeEvent ConsoleApiModule 2016-Jun-08 06:17:53 0 MessageProcessorThread started: 5a0 Kernel 2016-Jun-08 06:17:53 Started module ConsoleApiModule (used 92 KB) Kernel 2016-Jun-08 06:17:53 Used memory after modules start-up is 55596 KB Service 2016-Jun-08 06:17:53 Kernel started CDataMinersModule 2016-Jun-08 06:17:53 CFunctionalityLogDataMiner: Scheduled first publishing of funcitonality logs with 5s delay SchedulerModule 2016-Jun-08 06:17:53 Received message: RegisterSleepEvent AutomationModule 2016-Jun-08 06:17:53 NotificationTaskHandler: There are 1782 known localizable symbol names. AutomationModule 2016-Jun-08 06:17:53 StaticObjectChangeHandler: ScheduleCheck: Next static object changes check in 15 seconds. SchedulerModule 2016-Jun-08 06:17:53 Received message: RegisterSleepEvent SchedulerModule 2016-Jun-08 06:17:53 Received message: RegisterSleepEvent AutomationModule 2016-Jun-08 06:17:53 CActionsFacade: LoadAllTriggersWithMessage: Failed to load all triggers. Automation will not operate correctly! CDataMinersModule 2016-Jun-08 06:17:53 DataMinerCompletionHandler: Failed to execute completion handler with: The associated promise has been destructed prior to the associated state becoming ready. Generated at 2016-Jun-08 06:17:53 (2016-Jun-08 14:17:53 local time) trace.log in attachment and thank you for help. trace.log

hello, when my client open eset remote admin console it say "ERR_CONNECTION_REFUSED" check tomcat service : started. restart server: doesn't solved the problem. here last error log. Last error log Go to last error Scope Time Text CReportsModule 2016-Jun-02 07:09:53 CleanupThread ending: 177c Kernel 2016-Jun-02 07:09:53 Stopping module: CReplicationModule CReplicationModule 2016-Jun-02 07:09:53 CReplicationModuleBase: Stopping module CReplicationModule 2016-Jun-02 07:09:53 CReplicationManager: Stopping replication control messages processing CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Stopping CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Stopping work queue operations CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Worker thread f6c stopped CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Worker thread 1484 stopped CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Worker thread f90 stopped CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Worker thread 175c stopped CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Worker thread 1754 stopped CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Worker thread 1758 stopped CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Worker thread 16fc stopped CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Worker thread 360 stopped CReplicationModule 2016-Jun-02 07:09:53 CReplicationModuleBase: Starting module CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Creating 8 worker threads CReplicationModule 2016-Jun-02 07:09:53 CReplicationManager: Starting replication control messages processing Kernel 2016-Jun-02 07:09:53 Stop was not possible: CReplicationModule Kernel 2016-Jun-02 07:09:53 Checking system bus content. CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting worker thread 1ac4 CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting worker thread c9c CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting worker thread c98 CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting worker thread 1adc CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting worker thread ca0 CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting worker thread c94 CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting worker thread d04 CReplicationModule 2016-Jun-02 07:09:53 CStepProcessor: Starting worker thread 1bf8 Kernel 2016-Jun-02 07:09:53 Restarting module: CReportsModule CReportsModule 2016-Jun-02 07:09:53 CReportGenerator::Init() Looaded 151 Query usage definition. CReportsModule 2016-Jun-02 07:09:53 0 MessageProcessorThread started: 19b8 CReportsModule 2016-Jun-02 07:09:53 1 MessageProcessorThread started: cb4 CReportsModule 2016-Jun-02 07:09:53 2 MessageProcessorThread started: c74 CReportsModule 2016-Jun-02 07:09:53 3 MessageProcessorThread started: 1990 CReportsModule 2016-Jun-02 07:09:53 CleanupThread started: 183c CDatabaseModule 2016-Jun-02 07:09:56 Database connection down. Exception:[Microsoft][ODBC SQL Server Driver] Login failed for user 'era_user'. (18456) CDatabaseModule 2016-Jun-02 07:09:56 Sending DatabaseStatusUpdate: isDbRunning=0 CDatabaseModule 2016-Jun-02 07:09:56 Database connection down. Exception:[Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456) CDataMinersModule 2016-Jun-02 07:09:56 CDefaultWriteLogHandler: Failed to write log of type AUDIT_EVENT with error: [Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456) Kernel 2016-Jun-02 07:09:56 Restarting module 'CReportsModule' failed with: [Microsoft][ODBC SQL Server Driver][sql Server]Login failed for user 'era_user'. (18456) Generated at 2016-Jun-02 07:09:56 (2016-Jun-02 15:09:56 local time) and trace.log in attachment. how to solved this problem. thank you. trace.log

It depends on what exactly you want it to report. I would suggest you to look at existing reports and possibly clone them & edit to your needs. You will have to use data from section "Installed software". Hi MartinK, i want to see list "installed software in table view. could you please assist me how to create it? thank you.

hello, anyone can help how to create template for report in this case. thank you.