macros

Hello, great tutorial, i want to ask, how about server that not use samba? we want to protect our web server that have folder for web content and we want eset real-time protect it. thank you

Hello, Our customer want to block tethering connection from usb smartphone with device control, but no luck. Block modem, portable device and even All device type still cannot block the connection. They said symantec can block tethering via device ID. IS there anyway to block tethering device. Thank you,

hello MartinK, thank you for help. finnaly success migrate ova 6.4 to 6.5 here what i do: 1. deploy era 6.5 ova 2. pull database from era 6.4 ova 3. configure era appliance 6.5 ova, just setup the password. 4. and finallly, here the result.

Hello, currenty user use era 6.4 and want to upgrade to 6.5 acording to this tutorial hxxp://help.eset.com/era_deploy_va/65/en-US/index.html?va_recovery.htm we try to upgrade to latest version, buat failed with this message Restart ova, and this happen. here appliance-configuration-log.txt era-ova-log.txt is there anyone is already success upgrade era ova with this method? thank you,

Hello, Our user use era ova for eset server. yesterday they said cannot access web console with error Login failed"connection has failed with state 'not connected' check Era service and apache is running, but mysql not running try to start mysql manually, end with this error try to add explicit_defaults_for_timestamp = 1 under [mysqld] but no luck. how to solved this problem? here trace log from server. trace - Copy.log.txt thank you.

hello, our user infected by ransomware and encrypt files to extention gebdp3k7bolalnd4.onion._ Eset already install in this computer and updated. is Eset already detect this ransomware? Eset have decrypt tools for this ransomware? i try use https://decrypter.emsisoft.com/cry128 but failed. plese help thank you,

waiting for this one too lurr.

Hello, Is there any plan to next era 6.5 user can create static group under dynamic group. Is there any reason why static group can be under dynamic group? Here the case, We have user that have 5 site with different location. I think the easy way to manage policy for all site is create 5 dynamic group (base on ip range) then create static group with spesific policy eg. block device under site name. So if they want to move client from site 1 to static group called block device (under dynamic group site-1) is just click on dynamic group site-1 then move to static group block device. For now, it's look like this and user want group look like this, Or is there any best practise to case like this? thank you,

Thank you V2TW Noted.

Hello, Our customer have problem with all in one installer. 1. it only can download 32bit version. when download 64bit stuck at 25% then network time out 2. after install 32bit version, it still need activation. ESET Remote Administrator (Server), Version 6.4.295.0 ESET Remote Administrator (Web Console), Version 6.4.281.0 ESET Endpoint Seccurity version 6.4.2014.0 how to solvee this problem? Thank you,

menyimak.

Hello MichalJ, Thank you for information.

hello, ova is the best and fast way to have era server in network. good job to Eset team. i want to ask something. if we checklist option (Enables HTTP forward proxy for caching updates) in first time appliance configuration. We need to to run this command or not? hxxp://help.eset.com/era_deploy_va/64/en-US/index.html?enable_apache_http_proxy.htm When i run that command, it says: [root@era ~]# systemctl enable htcacheclean The unit files have no [Install] section. They are not meant to be enabled using systemctl. Possible reasons for having this kind of units are: 1) A unit may be statically enabled by being symlinked from another unit's .wants/ or .requires/ directory. 2) A unit's purpose may be to act as a helper for some other unit which has a requirement dependency on it. 3) A unit may be started when needed via activation (socket, path, timer, D-Bus, udev, scripted systemctl call, ...). Thank you,

hello, i want to beta test era 6.5 thank you,

Hello, We have a problem with agent cant connect to era server, all stop in exact time. Restart the era server can fix the problem. But it is not good option. Use ERA 6.1 here agent trace.log other question, how to upgrade era 6.1 to latest era with minimal problem. thank you.

Run combofix, detect several threat then install endpoint again with successful. thank you.

Yes i tried to run eset uninstaller in safe mode. But the problem persist.

anyone can help?

Hello, try to clean with eset uninstaller but same result. here install.log install.log thank you,

hello anyone..

hello, is eset file security linux can implement for linux web server? is it compatible with whm software? thank you,

thank you Martin for your help. now we can install EFS smoothly.

Hello, we try to install eset file security for old Linux ubuntu 13 code name saucy. esets depends on libc6-i386 | libc6-i686; however: this error came out. Package libc6-i386 is not installed. Package libc6-i686 is not installed. when we try to apt-get these file, " Package libc6-i386 is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source" try to change repository and search from this site hxxp://packages.ubuntu.com, but no luck. anyone have these file for ubuntu 3.11 so we can install it manually. thank you,

sorry for late reply. it seem the operating system problem. so, we decide to use centos server and everything works fine. thank you,

Hello, we install era on ubuntu linux desktop 12.04 after all installation complete this error came up. Login failed: Communication error eraserver: running tomcat: running mysql: running in the last error /var/log/eset/RemoteAdministrator/Server/last-error.html CDatabaseModule 2016-Nov-22 11:12:00 Database connection down. Exception:[unixODBC][MySQL][ODBC 5.1 Driver]Can't connect to MySQL server on '127.0.0.1' (111) (2003) CDatabaseModule 2016-Nov-22 11:12:00 Sending DatabaseStatusUpdate: isDbRunning=0 CDataMinersModule 2016-Nov-22 11:12:00 CDefaultWriteLogHandler: Failed to write log of type PERFORMANCE_SERVER_EVENT with error: [unixODBC][MySQL][ODBC 5.1 Driver]Can't connect to MySQL server on '127.0.0.1' (111) (2003) how to solved this problem? thank you.