TN LMG

I had a little time today and have been experimenting more with the issue of
Login failed: Connection has failed with state "loginConnectionStateNotConnected"
after an ESET PROTECT Components Upgrade task is run on the server.

I have created a test copy of the virtual appliance, reset it to factory (to eliminate the issue being my database or settings), then ran the ESET PROTECT Components Upgrade task on the server. I get the same error Login failed: Connection has failed with state "loginConnectionStateNotConnected"

I therefore believe this is a bug with the new appliance and have started a support case.

Can confirm that running the task is now possible.
However, after running the ESET PROTECT Components Upgrade task I'm now unable to log in to ESET PROTECT again.
Login failed: Connection has failed with state "loginConnectionStateNotConnected"

Can confirm that running the task is now possible.
However, after running the ESET PROTECT Components Upgrade task I'm now unable to log in to ESET PROTECT again.
Login failed: Connection has failed with state "loginConnectionStateNotConnected"

As of 4/16/24, there still appears to be no fix for this for the on-prem appliance. It still require a server to be selected, and the selection dialog is still empty. Any idea when we might see a fix (which I assume would be an updated appliance)? Can't really move to the Rocky-based appliance until it is. Server v11.0.215.0, Web Console v11.0.193.0.

Try temporarily re-enabling SHA1 support by running:
update-crypto-policies --set DEFAULT:SHA1
Then enable advanced security as per https://support.eset.com/en/kb7930.

I've tried to migrate, I reinstalled the Rocky Linux VA 6 or 7 times without any error. I've tried with same IP and different IP methods. When I want to connect first time to Web Console with Administrator password I receive communication error. I've tried with Edge and Chrome from different computers and also with incognito mode. Searching the forum, I found that maybe it's something from Tomcat chiper config, but without success. Last time I installed Rocky Linux VA without pulling database from the other server, this is how logging in the web console works. 
 
Centos VA is up to date with the latest updates from Eset

Migrated to new virtual appliance for Endpoint Server (formerly Centos) to Rocky Linux according to the guide.  The migration went smoothly without any errors.   https://help.eset.com/protect_deploy_va/11.0/en-US/index.html#new_va     New VM started without any issues.  Able to see the status of the clients. However when I tried to create a new task to upgrade the components, the Eset server is not displayed in the Reference Eset Protect Server.  Clicking on the Select Server option will display empty list -- no server.   Tried updating the the clients using the context menu, update, update products also failed.   Kindly advise.   Thanks.    
 
 

The issue appears to have been resolved for us in ESET Endpoint Security 9.1.2060.0

The issue appears to have been resolved for us in ESET Endpoint Security 9.1.2060.0