peteyt
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Posts posted by peteyt
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14 hours ago, Aryeh Goretsky said:
Hello,
It is really hard to make a user interface that meets the needs of people with varying levels of knowledge about computers and interest in how their security software works.
ESET's user experience (UX) team does try to surface the most-commonly touched features towards the top-most screens, so that people don't have to go through screen upon screen and dig through sub-menus in order to get to what they want. But that is also very much an ongoing work in progress because new options are periodically added, the number of people using the software is always increasing, and there's even differences in how various cultures are used to being exposed to information (which gets really, really interesting when you have a product that supports about three dozen languages).
I honestly think the UX folks do a decent job of herding all of the feedback we get into something that makes a usable user interface, but there's no "one-size fits all" solution, and doing something beyond the "basic/advanced" type presentation of information means a lot more complexity in the user interface code, which translates as more resource consumption, additional attack surface to model and so forth. There'a also the issue of making too dramatic changes to large swathes of the user interface, which can cause some cognitive dissonance for the people who use it the most (cf., Windows 8's much-maligned Start Screen). Keeping that manageable means making small gradual changes to the UI over time, as kind of continual GUI improvement process.
Anyhow, actionable feedback, suggestions, and constructive criticism about the UI (or any other parts of ESET's software, for that matter) are always welcome. So... keep 'em coming!
Regards,
Aryeh GoretskyOne thing I have been wondering if possible and suggested in the past - on the home screen there is some free space. It would be handy to have the firewall troubleshooter there as its a handy but in my opinion buried feature.
Also the right click menu found when clicking on the icon in the taskbar would be good if could be customised so users could add stuff they use more for quick access e.g. game mode etc.
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2 hours ago, Aiolia said:
No difference. Another option somewhere in Eset's settings seems to strongly decrease my VPN connection. The question is which one? Not being an expert, I do not know.
If I do not find a solution, I will have to choose between keeping Eset and give up the VPN or keep the VPN and give up Eset for the benefit of windows defender by default with excellent internet speed ... Have you tried possibly disabling parts.one by one and testing to see if one part causes the slowdown?
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2 hours ago, Marcos said:
I fully understand that not 100% of users can be satisfied with GUI, however, there are many users who appreciate the variety of settings that ESET offers to edit. However, we are open to any constructive feedback since we make our products for you, our users.
Could maybe removing the more tools part help e.g. all tools shown in tool area by default?
- TomFace and Aryeh Goretsky
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3 minutes ago, taquionbcn said:
Hello,
I want to ask if it's possible to enable windows defender at the same time than Nod32?
I'm using my laptop at work and I have nod internet security, but the security policies of my company ask me to have windows defender running so they can control it.
Thanks
I'm not sure about windows defender as i don't use it but i do know a lot of people recommend only one AV as they can cause conflict issues and may actually leave you at risk
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7 hours ago, Deadpete said:
Hi Tom,
In this case I don't agree with you. Every organization is different. If you are in a large organization, there are (hopefully) a bunch of formal instructions and directives how to handle cases like this. There are formal rules how to open a surveillance case, and how to handle the whole process.
In my case, I'm appointed to take care of the day to day IT operations. Which includes "policing". If I would contact the management without, or with very scant evidence, I would probably be told to not bring slander. It could also end up that the person in question would be fired on the spot. Both outcomes very unfortunate. If I collect solid evidence of abuse, the reaction will be very swift. If the person in question steps in line, and starts to behave responsibly, the better. Then there's no case, and nothing has happened.
I also have got decades of experience in this business, but not from large organizations. Also, I guess the different view points we have are based on local habits and customs.
Best regards,
Peter
Unless you mentioned vaguely what you suspect and then tell them you are checking that way they are kept in the loop.
One problem with people having too much admin access is it can lead to privilege escalation. As itman has mentioned maybe try to limit what certain users can do
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Yeah as the above mentioned there are programs you can use for logging. Does your company have a USB policy as a lot ban USBs from home and taking work ones out to avoid loss/infection.
As mentioned speak to HR and warn the person that failing to comply could lead to dismissal. Remember no Antivirus solution is 100 percent and so users going to risky sites etc. could put your company in danger e.g. ransomware.
For the reason mentioned above I would also make sure you have a good routine backup system in place. Also make sure to inform staff about the dangerous of things such as social engineering, getting them to sign things to cover you
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On 3/31/2019 at 2:38 PM, Rami said:
Google for " VPN Reddit " , and read reviews from people.
Be careful though - there are many VPNS including free VPNS but there's the saying there's no such thing as a free pack lunch. There's always a risk that free VPNS might actually be collecting and possibly selling your data, the same data your possibly wanting to keep private.
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Just came across a few articles talking about Google's Accelerated Mobile Page (AMP) and how Gmail will start to soon use it. The idea is to make emails feel like an interactive webpage. For example if a site like eBay decided to take advantage of it, a user could see a deal via email, sign in and purchase it all from the same email.
This is interesting but it seems a lot of people are worried if this could actually be dangerous. Could cyber criminals use this to further trick people into giving over sensitive information? Many people still fall for phishing emails, with the basic click here link , with this update now replacing that link with a snazzier login area.
https://www.theverge.com/2019/3/26/18282636/amp-gmail-shopping-rsvp-forms-inbox-google-beta
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15 hours ago, itman said:
One possibility here is the OP is stuck in the dreaded "LiveGrid never ending submission loop." I posted a long thread about this a couple of years ago. Can't find it for reference; probably archived.
Shortly after I installed ver. 12.1.31, I did some penetration testing against it. I hit it with a dozen or so test malware in rapid succession. This was enough to start the never ending multiple port opening submissions to LiveGrid servers in rapid succession. It appears like behavior is what triggers the problem. Let this go on for a while to see if it would stop on its own. It didn't. So I employed the resolution that worked previously; boot into safe mode and delete every FNDx.NFI file present in C:\ProgramData\ESET\ESET Security\Charon directory. Note: I am not recommending this; only stating what worked for me. Was going to create a forum posting about it, but decided it wasn't worth the effort since the issue was never resolved two years ago.
-EDIT- Forgot this. I also disabled the Customer Experience option which as I recollect, was also a factor in the behavior two years ago.
I remember coming across the post. Is it this one?
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Found an interesting article yesterday about Android Antivirus apps. Decided to put in on here instead of the mobile forum.
Basically AV-Comparatives did a test on 250 antivirus apps and found that only 80 where reliable by detecting at least 30% or more from 2000 malicious apps. The others detected under 30% or gave lots of false positives. Interestingly a few of these no longer are available on the play store.
A few of the apps tested appear to be basically useless doing nothing or very little, with the test mentioning the fact a few years ago an antivirus was sold on the playstore that did nothing but pretend to be scanning the users phone. It appears according to the test, a lot of the useless apps came from amature developers or developers without any experience in the security industry, just wanting to grab a slice of the industry and have a security program in their portfolio.
Many of the antivirus apps tested in the 2019 test apparently relied on a whitelist with a few preset applications, meaning everything and in some cases even files related to the antivirus app where blocked. Some of these apps also relied on whitelisting by name e.g. com.adobe, meaning malware could use part of that name to bypass the antivirus. Many of the apps also had very similar almost identical designs.
Luckily the main players all scored well with many of the big names including eset having a score of 100%. Obviously I know no security product is 100 percent but many of the samples used where the most common of 2018, meaning those that missed should be avoided. I have heard some people in the past saying small antiviruses are the best, as virus developers will always try to look for flaws and workarounds in the main ones, but as I've always said, the smaller ones are risky. Eset has always been reliable for me.
This article also shows the dangers of downloading stuff on a mobile. Google Play Protect may detect some stuff, but it is hard to detect if an antivirus is buggy.
https://www.trustedreviews.com/news/android-antivirus-apps-worthless-3679354
https://www.av-comparatives.org/tests/android-test-2019-250-apps/
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23 hours ago, Marcos14 said:
I am very satisfied with ESET today. But I think they could add a sandbox so the user could execute suspicious files without the possibility of infecting the computer. Another thing is please do not do anything that would compromise the system's disengagement as other famous brands did. I really like ESET because of its good detection and low impact on the system.
Eset doesn't have a way for users to directly test programs in a way for example like Sandboxie does. However Eset does use sandbox technologies. This link talks briefly about the technologies used by Eset https://www.eset.com/uk/about/technology/
1 hour ago, esset said:It's a really good product. I have noticed you are updating the modules in a way you didn't in the past, or possibly that's my perception. The product internet security has many features.
However, it would be nice to have a new and additional feature that really adds to the protection. Perhaps something like an AI feature, a bit heavy on resources so it should be optional. Or maybe a shielded 'session' (phrase?) for one's browsing experience, that keeps one's browsing activity separate from the rest of the system. Often people just want to read the content of websites without doing anything, and I'd guess any malware encountered that way could be kept contained if there is a feature for that.
Again, maybe optional because not everyone has a system with the resources for more demanding tasks.
Possibly add an antispam feature for Thunderbird ? Personally I'm on version 5.
59 minutes ago, Azure Phoenix said:ESET already has machine learning. It's called Augur
https://www.welivesecurity.com/2017/06/20/machine-learning-eset-road-augur/
They already did many articles of the subject of ML.
As mentioned by Azure Phoenix Eset does use machine learning. Like he said they have done articles about the issues of ML and AI - Right now it seems to be a buzzword and often spoken about as something new yet it's not. I'm sure a group of people released a new ML/AI product that just used buzzwords and was fake and everyone jumped on the bandwagon - it was done to show how easily it is to hype something up as something it isn't with a few words
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On 11/6/2018 at 6:45 PM, Max Leb said:
i will just find an other AV, this will help much more...
Depends what you want. So far Eset hasn't let me down and others are. Your best bet is to go to the eset support page and open a ticket. The forum is good for discussing stuff but it is always recommended to email them directly
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22 hours ago, New_Style_xd said:
It really has to be changed, like the AVAST antivirus that undergoes several modifications in the appearance of its products with this giving better experience and the end user does not look the same, because it has moments that tires.
There's an old saying if it ain't broken don't fix it.
I'm not saying if the design can be made better it shouldn't be changed but it seems like people expect a new look every year which is pointless and eset is better suited improving its protection
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7 hours ago, Rami said:
But you receive updates for free, you don't pay for version upgrade
new versions can include bug-fixes , security-fixes , new features etc , but still ESET didn't release changes notes, so wait till you see them and then decide.
This.
While the changelog seems smaller than usual the great thing with eset is your license will work on all future versions if it is valid wi no upgrade fees.
Also I've always thought other security features seemed to hold of on new features for.a big yearly release so its great to see eset is realising new features when they are ready as opposed to waiting
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9 hours ago, TomFace said:
Change for the sake of a visual change is to be very cautions of. That would be totally a waste of time for all. Fortunately, the majority of folks in the know understand the difference between glitz and substance.
Regards,
Tom
Yeah especially when there are features that have been requested for years. I see a lot of new versions of software where they basically redesign it to make it look like they have done/added a lot of new stuff but the reality is often the new design is hiding the fact that there's nothing or not much changed. These are generally done by the type of companies who charge for upgrades. I do love the fact that as long as you have an eset license it will work on any future versions for that specific product
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1 hour ago, cameron65422 said:
Hmm.. Interesting because i bought the key from bitcointalk.org from someone claiming they bought the key from eset for smart security and were reselling it for $10
Sounds like they have sold an illegal one. Not sure if reselling is also allowed
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2 hours ago, Arano-kai said:
You can use `--mac-address=""` on run command. And ,generally speaking, this is off-topic
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What I'm asking in OP is about license for sharing container code (Dockerfile, run scripts etc.) that will not interfere/violates ESET eula. Not about licensing of products inside of container.
Probably best to email eset
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On 21/04/2018 at 8:07 PM, Marcos said:
ESET Smart Security has been on the market since 2002 if I remember correctly and never supported wildcards in firewall rules. Moreover, there has never been a big demand for such feature. We appreciate your feedback and welcome any reasonable and feasible ideas that could make our products fit your needs.
Some improvements have big benefits for all or most of users but take many resources and time to accomplish them (e.g. detection-related ones). Some have smaller benefits appreciated by a small number of users but can be accomplished quickly. Then there are improvements with smaller benefits for a small number of users but are quite expensive to accomplish in terms of resources and time. Unfortunately, support for wildcards in rules falls into the last group which is also why it hasn't been added yet. However, we didn't forget about it, it's on a to-do list and we plan to implement support for wildcards in the future.
While i understand why wildcards aren't used as someone could for example allow too much, i would love to see eset handle dead rules better. I say better but as far as i know eset doesnt do anything with rules that point to programs that no longer exist. Id love to see a button that could automatically remove these rules. Obviously some people may keep rules for future use so may not use the purge button but you could even possibly have a way to save rules you want to keep that are dead
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6 hours ago, Marcos said:
Hello,
Since this is an English forum and English is the language that most moderators and users speak and understand, we kindly ask you to post in English. Thanks to LiveGrid and so-called pico updates that have been recently introduced, the number of engine updates released per day doesn't matter much since you receive updates every few minutes.I persume these updates every few minutes are small? Are they safe for example on a metered connection
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On 22/03/2018 at 4:45 PM, TomFace said:
I hope Mark's apology helps everyone feel better. I also heard he is willing to testify before a (Senate...I believe) sub-committee (he might not have a choice
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I'm good with it......as I do not use Facebook or other social media
. The following is from Reuters.
Not being a Facebook user I have not paid that much attention to the details, but so much for privacy.
He's only sorry because he got caught. I'm sure I read somewhere they knew about this at least for a year but I believe it was longer. Social media is a great way to harvest information and often used by hackers to aid things like phishing and other forms of social engineering e.g. getting information for identity theft. In the UK there is a bank advert that shows this with a hacker going through pictures and finding key information including finding a picture which has the users card allowing the hacker to zoom in and read it.
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On 19/03/2018 at 1:59 PM, Skier said:
I have manually updated one of my machines to ESET Smart Security Premium v11.1.42.0. On installation the option to select the language is offered. English is identified with a US flag and (as a UK resident) I find this annoying and insulting; Spanish isn't shown with a Mexican flag or Portuguese with a Brazilian flag. Please respect the identity and origins of the English language and use the UK Union flag.
I'm not the only one who finds this annoying in general - I see it a lot. It's not a big deal I have just always wondered over the years if it was americans trying to claim they invented it ha
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21 hours ago, MSE said:
This is not the first instance when users complained about "eset failed to stop ransomware" and the question was always the same: "all Eset protections were enabled?"
Once enabled (an most likely they were), eset protection should stay and remain enabled; is difficult if not imposible for user to constantly check if "all eset protections are enabled"
I dont know about esets side but it is important to remember that a security suite is only part of protection. Users are generally the weakest chain in security and having an unpatched computer can make a security product useless
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28 minutes ago, MSE said:
If you expand the Firewall or HIPS screen, still you have to go and manually expand each and every column in order to be able to read.
Also the Log screen.
This is also an issue at the end of a scan if eset finds anything. The window that comes up asking you what actions to take e.g. delete, ignore etc is very small and to see things like filenames you have to drag the Columns
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Not sure if it will help but in setup - network protection there is a firewall troubleshooter that shows you the latest blocked stuff and allows you to unblock them if you need to
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).
. The following is from Reuters.
Scheduled Scans
in ESET Internet Security & ESET Smart Security Premium
Posted
Think this has been asked before but can't see it happening as most would rather have eset just for security