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Andrew3000

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  1. Is it normal with Microsoft EDGE that LiveGuard sends the cache and .crdownload files to the sandbox?
  2. I switched to the pre-release and so far it seems to be working, if not I'll let you know!
  3. The bug that doesn't send files to LiveGuard happens to me too. The file is pro-actively blocked but no analysis in progress is notified (yes if you try to access the file). No files sent appear in the logs. After a while it appears, "ESET LiveGuard takes longer to analyse the file..."
  4. About the fact that many users decide to keep LiveGrid disabled is a problem, for you but for all users. Now I don't remember well, is LiveGrid disabled by default? If yes could it be enabled by default? I think the main concern of users is privacy, you should work on that! Awareness campaigns? Could LiveGuard be used to spur users on?
  5. In my opinion LG/EDTD should be implemented also in the EIS version. Only as addons or implemented in ESSP would not increase your sales since the price is higher than your other products but especially compared to your competitors on the market. Implementing it in EIS would certainly increase the load on your servers but you would also have a better and more updated cloud network to defeat new malware since the result of the sandbox process is then transmitted to all devices that have enabled the feedback system. Also because LiveGrid in its current state takes a long time, LG/EDTD 5 minutes and spreads the result to everyone.
  6. For Eset business beta testing is it enough to just install the software? Is it possible to integrate it with eset protect cloud? For Eset Internet Security 15 beta testing, is it still possible to join the insiders program?
  7. Already read and I don't see any differences with EDTD. So they are the same thing but with different names?
  8. I've two problems: First: File exclusion does not work with a normal scan, custom scan or inactivity scan. I added files to exclude but Eset still detects them as dangerous. It's frustrating every time I have to check which Eset files might be deleted by mistake. Exclusions only work for real-time protection but not for scans. Second: When malicious software is found, the "add to exclusion is not clickable (grayed)" option (see image below).
  9. What's wrong with you? The python script is a simple file executer nothing else, it's like double clicking with the mouse but the process is automatted
  10. I don't want blame Eset or anything else, but I think Eset Failed hard. However, this should make us reflect as TPSC has also been surprised by the result. The pro active defense is one of the highest he has tested but despite this the PC was infected. At this point a question arises: what is the problem of Eset? In my opinion, it can not stop the execution of Malware that bypasses the protection by infecting the device
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