Peter Randziak
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Posts posted by Peter Randziak
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Hello,
yes you are right support for TLS 1.2 in Firefox will be included in Internet protection module 1181+ (not available for users yet).
We will release this module gradually for user, but we do not have any time frame specified yet.
P.R.
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Hello,
EEA does not have personal firewall, which would block any incoming traffic.
In case you use EES I would suggest to make a permanent exception for the remote assistance.
P.R.
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Hello Hapkido,
I would suggest to export your settings and few of spam messages from that sender and create a ticket with your support.
Please let us know how it went.
Thank you.
P.R.
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Hello,
that is a well protected secret
But it will be this year for sure. ;-)
P.R.
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Hello,
yes the social media scanner sends such notifications, because the ESMS has access granted only for limited period of time so that is why it has to be reactivated.
In case you do not remember activation of this service please check it among your Facebook APPS.
P.R.
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Hello,
do you have the IP from which are you connecting in Known networks list and set as Home/work network on that client, you are connecting to?
Regards,
P.R.
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Hello,
the new GUI (along with new features and improvements) is planned for new generation of ESET Smart Security.
Stay tuned, there will be Beta to test for sure.
P.R.
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Hello,
TLS 1.2 is supported by our implementation of SSL Protocol checking.
Do you have any particular issues with it with current Internet protection module?
P.R.
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Hello,
we use system API which tells us that a download has been completed and calls us to scan it.
Thank you for spreading positive word about our products.
Regards,
P.R.
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Hello,
can you please collect the installation logs and open ticket with support for detailed analysis?
Thank you.
P.R.
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Hello,
how do you receive mails?
Protocol, from what type of server?
Do you manage the server or you just receive mails from it?
P.R.
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Hello,
please open a ticket with your local support and let us know how it went.
Thank you.
P.R.
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Hello,
the Linux uses different separator, try just the username or the one you use for Samba sharing.
P.R.
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Hello,
There are specified optional command line parameters for the installer.
Installation parameters are unique for each installation package of each software. It is no possible to specify msiexec parameters, only properties used by installation package (msi) itself.
So in case of deployment of 3.rd party msi packages you need to use it without parameters or use the run command task to start the installation by means of command.
P.R.
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Hello,
we need to check this with Devs please send me a private message with reference to this thread and provide me with:
1. trace.log from the server
2. trace.log from the agent
3. screenshot of the certificates.
We will check it.
P.R.
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Hello Phydeauxdawg,
by the way you setup up the ERA proxy?
It should be used to offload traffic to the main server in case of huge amount of clients connecting or remote locations.
Is that one of the cases?
P.R.
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Hello,
you can find this information in Reports, I would recommend you to check it in Antivirus threats in last 7 days, you should be able to find all info required here.
If you need more info just customize the reports to add necessary columns into it.
P.R.
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Hello,
there are plans to optimize the web console for iPad, but it will take some time to implement, test and release.
Thank you for this suggestion.
P.R.
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Hello,
thank you for your detailed step by step instructions.
we are preparing a new KB article covering the upgrade scenarios and taking the feedback we got into account.
I will let you know once it's ready.
Thank you.
P.R.
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Hello,
we are preparing a new KB article covering the upgrade scenarios and taking the feedback we got into account.
I will let you know once it's ready.
Thank you.
P.R.
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Hello,
we are preparing a new KB article covering the upgrade scenarios and taking the feedback we got into account.
I will let you know once it's ready.
Thank you.
P.R.
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Hello,
we are preparing a new KB article covering the upgrade scenarios and taking the feedback we got into account.
I will let you know once it's ready.
Thank you.
P.R.
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Hello,
the messages are reported via API, which reports it differently (not monitored state is reported as well).
So the only way is to explicitly suppress it via policy setting.
Don't worry about the other notifications it will only suppress notifications from Windows Security Center, other notifications send by AV itself will be handled normally.
Regards,
P.R.
ERA6 - Linux - Upgrading Version 6 to higher level
in ESET PROTECT On-prem (Remote Management)
Posted
Hello,
promised KB articles:
How do I upgrade ESET Remote Administrator 6.1.21 to version 6.1.28? (Windows)
How do I upgrade ESET Remote Administrator 6.1.21 to version 6.1.28? (Linux)
Please let us know if there is a scenario not described or something what does not work as described or expected.
Thank you.
P.R.